Jacque Gadient | Page 63

Great customer service. Chris, the salesman was great. He wasn’t pushy and explained everything very well. He even came in on his day off because I couldn’t make it the day p Chris, the salesman was great. He wasn’t pushy and explained everything very well. He even came in on his day off because I couldn’t make it the day prior. Jacque, she was in the finance department and she went through everything with me and answered all my questions very well. More

by KOPP0205 Verified Customer Verified Customer

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Great Experience We've purchased two vehicles through James this year and the experience with him and both the finance ladies were terrific. Very knowledgeable and eas We've purchased two vehicles through James this year and the experience with him and both the finance ladies were terrific. Very knowledgeable and easy to communicate with. Highly recommend the team at Luther Brookdale VW More

by darler07 Verified Customer Verified Customer

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Quality Service I called the dealership in the morning inquiring about a vehicle. They were able to set me up with an appointment later that evening. I talked with Pr I called the dealership in the morning inquiring about a vehicle. They were able to set me up with an appointment later that evening. I talked with Preston who showed me the vehicle, took me on a test drive, and gave me all the details I needed to know. Preston also talked with me about hobbies of mine such as cycling, so it didn’t seem like he was just trying to sell a car but actually cared about the customer. A few days after my purchase I was able to message Preston a question about the vehicle and he responded in minutes with the answer I needed. I talked with Jacque about financing details, warranties, and documents. She was friendly and helpful in explaining everything to me. Both Preston and Jacque were around at the dealership to help me until everything was done right at closing. Overall great and friendly service from everyone I interacted with throughout the process. The price of the vehicle was reasonable as well. It was within the Kelly Blue Book green range. I was also offered different warranty options that I could purchase at a reasonable price. More

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Pleasant staff Found the right beetle on the web...worked with Jill Taylor and everything went well. Great staff, and they helped my wife get her dream car. Found the right beetle on the web...worked with Jill Taylor and everything went well. Great staff, and they helped my wife get her dream car. More

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First time buyer excitement! This was my first time walking into a dealership to buy. I was flooded with e-mails and text messages from what seemed like robots and then Preston se This was my first time walking into a dealership to buy. I was flooded with e-mails and text messages from what seemed like robots and then Preston sent me a message. I felt like he listened to what I was saying and put forth effort to meet me where I was at! I think it is really exciting when you want your sales person to do well because you feel like you haven’t been swindled! Good luck Preston I know you’ll do great things! More

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Flexible and Responsive Preston and the rest of the staff were incredibly accommodating to my very busy schedule. They were fair and straightforward, as I left on two separat Preston and the rest of the staff were incredibly accommodating to my very busy schedule. They were fair and straightforward, as I left on two separate occasions for previously scheduled meetings. More

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Excellent Team Effort! Preston is a great salesman. I was in the dealership 4 months ago and was not ready to purchase at the time. He kept checking in with me and I finally Preston is a great salesman. I was in the dealership 4 months ago and was not ready to purchase at the time. He kept checking in with me and I finally made the decision to buy. The finance team, the managers and even the GM all came together to make this deal happen tonight and we am very appreciative of that. Without our the team effort this deal would have been lost. Brookdale VW has earned a 5 star review in my book! Thanks for everything and I look forward to coming back in the future! Mike More

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Great people! Everyone arLuther Brookdale VW that I met from sales to service people were very nice. Any request I made was met with no question. I was shown every Everyone arLuther Brookdale VW that I met from sales to service people were very nice. Any request I made was met with no question. I was shown every feature an aspect of the vehicle which was quite different from a past experience at another dealership where they handed me a key and said goodbye. More

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Friendly and honest This was hands down the best experience I’ve ever had. Jill Taylor was absolutely amazing to my family and I felt like she WANTED to help me. she wen This was hands down the best experience I’ve ever had. Jill Taylor was absolutely amazing to my family and I felt like she WANTED to help me. she went above and beyond to find the right car for me. She took me under her wing and made me feel as if I was apart of her family. I would highly highly recommend this dealership and talking to Jill about buying a new car! You certainly will not be disappointed. More

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My first Car Luther Brooksdale VW guys were amazing. They really helped me out with my special requirements and got me the best value for my buck and were very pat Luther Brooksdale VW guys were amazing. They really helped me out with my special requirements and got me the best value for my buck and were very patient with me. I got a very good car for a very good price. Special thanks to Preston. And thanks to Jackie. More

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