Dealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
228 Reviews
Write a Review228 Reviews of Jacob Weston
September 12, 2021
The service center was fast, thorough, and complete. While waiting for my car, I was put into a loner car and when I returned the car and picked up my car it looked brand new, and the service department While waiting for my car, I was put into a loner car and when I returned the car and picked up my car it looked brand new, and the service department gave me a car wash coupon. I loved the courtesy and service. More
Other Employees Tagged: Brad Roe
September 12, 2021
My car runs beautifully after the mechanics fixed my steering column. I very much appreciate the shuttle drive to work while my car was worked on. Everyone is very friendly (important to me) except one steering column. I very much appreciate the shuttle drive to work while my car was worked on. Everyone is very friendly (important to me) except one of the computer techs in the office. He’s not so much openly rude but not friendly at all. Maybe he doesn’t like his job or people? More
Other Employees Tagged: Jenifer Pierce, Diego Williams, Nicholas Chin, Andrew Roberge, Brad Roe, Joe Longwell, Scott Vaughn
September 08, 2021
Pretty sure they fixed my recalls. Didn’t check the check engine light like I’d mentioned when making my appointment and then acted like it was their first time ever hearing of it when I asked after appointm engine light like I’d mentioned when making my appointment and then acted like it was their first time ever hearing of it when I asked after appointment. Also 99% sure they stole my earbuds. More
September 02, 2021
The best place to work with. Would recommend to others. Scott Vaughn was the best. I had been looking for months for my truck. You had just what we were looking for Scott Vaughn was the best. I had been looking for months for my truck. You had just what we were looking for More
Other Employees Tagged: Andrew Roberge, Scott Vaughn
September 01, 2021
Weston Kia family has always been there for our family when we need it. Thank you for going out of your way to help us out. We very much appreciate the service and no hassles. when we need it. Thank you for going out of your way to help us out. We very much appreciate the service and no hassles. More
Other Employees Tagged: Brad Roe , Josh and Jan Weston
August 08, 2021
We got a Kia Sportage with 7,000 miles on it, so essentially brand new! Plus a very generous trade-in value on our car. It just felt like being at home and it was very nice to feel completely confi essentially brand new! Plus a very generous trade-in value on our car. It just felt like being at home and it was very nice to feel completely confident and trusting with everyone we dealt with. We were greeted by a cheerful Scott and then we worked with Brad, Gy and Jan. We were not only made to feel so completely welcome and at ease but we genuinely had a great time. From financing to explaining the warranty to the detail guys, everyone was patient and sincere, taking the time to listen to our needs and then helping us find the car that is best for us. They clearly put the customer first while giving helpful guidance all along the way. Also we love the car, best we've ever had and a very smart decision. It will be very convenient to stop by for our regular maintenance and, when it's time, we look forward to getting our next vehicle through them ~ our trusted dealer for life! ~ Don and Jody Cox More
Other Employees Tagged: Brad Roe, Scott Vaughn , Gyrone, Jan, Josh, and "detail staff" all 5 star
August 01, 2021
When you disconnect the car battery you should inform your clients that the car is ready with a caveat.. that it needs to complete a drive cycle prior to you taking it to a DEQ.. I learned this aftern your clients that the car is ready with a caveat.. that it needs to complete a drive cycle prior to you taking it to a DEQ.. I learned this afternoon after you completed recall work this past Friday and went to DEQ to learn I could not register my car because of this.. I did not know what a drive cycle was until then.. Called you and tech was telling receptionist vague instructions.. asked for manager and while he was explaining it phone disconnected when I called back service department did not answer phone after may rings.. Called back several times and when transferred the phone rang endlessly with no one answering… You have many people working there and no one to answer phone.. Bad enough I have to spend time taking in my car for recall work.. but then not told about a drive cycle car needs to complete due to a battery disconnect.. prior to having your car inspected by DEQ is very frustrating.. and a total waste of my time .. I am sure I have not been to only person.. that this has happened to… Easy fix is to create a standard FYI notice to customers that their batteries has been disconnected and explaining this to them and stapling it to their receipt.. when they are picking up their car… It’s that’s simple .. do I sound annoyed yes I am.. More
Other Employees Tagged: Jenifer Pierce
August 01, 2021
fast and reliable service 100% recommendable exellent service very friendly and they help you to find out what wrong with your car i really like it there they make customer priority service very friendly and they help you to find out what wrong with your car i really like it there they make customer priority More
Other Employees Tagged: Jenifer Pierce, Diego Williams, Nicholas Chin, Andrew Roberge, Brad Roe, Joe Longwell, Scott Vaughn
July 17, 2021
Professional, knowledgable, courteous...a really smooth, no pressure experience. Brad Roe provides an easy going yet very professional approach. Weston GMC is a classy outfit no pressure experience. Brad Roe provides an easy going yet very professional approach. Weston GMC is a classy outfit More
Other Employees Tagged: Brad Roe , Jan & Jay Weston of course
July 17, 2021
Workers were friendly fast and vehicle was finished right on the quoted time. Waiting room was clean and neat. I will definitely use the facility again. on the quoted time. Waiting room was clean and neat. I will definitely use the facility again. More
Other Employees Tagged: Jenifer Pierce