• Baseball fan • United States Marine Corps Reserves • Video game enthusiast • Dog dad
Read moreDealership Experience
3 yrs, 1 mo
Industry Experience
3 yrs, 1 mo
Languages Spoken
English
17 Reviews
Write a Review17 Reviews of Jacob Smetana
March 01, 2024
Great experience with professional sales team. Listens to you and matches you with your major desires in a car deal. Listens to you and matches you with your major desires in a car deal. More
Other Employees Tagged: Michael Arnoff, Jeff Loschert
January 04, 2024
We were greeted warmly by our salesman who answered all our questions and helped us find the right car for our needs. our questions and helped us find the right car for our needs. More
Other Employees Tagged: Eugene Gritsenko
November 30, 2023
The customer service is out of this world amazing! !! I asked a ton of questions, and Jacob patiently answered each and every one making me feel valued as a customer. Knowing all the tiny details helpe !! I asked a ton of questions, and Jacob patiently answered each and every one making me feel valued as a customer. Knowing all the tiny details helped me feel comfortable with the car. I LOVE my new Kia Sportage!! Y'all, go get yourself a sweet deal! More
Other Employees Tagged: Eugene Gritsenko, Tony Dardis , Eric Bard
October 27, 2023
They were very helpful and answer all our questions. I would definitely recommend to friends. I would definitely recommend to friends. More
Other Employees Tagged: Nicholas Zaucha, Marley Guzman
September 21, 2023
My car began to fail before i owned it 2 months. First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership First the tire, then usb outlets, then spark plugs, then catalytic converter, (I think) im loosing track. I'm am still working with this dealership on this issue. Jacob and Tony were WONDERFUL when i bought the car. When the car statred having issues, there availability and responses become less than wonderful. No input or compassion was disappointing as i wasnt sure how to move forward. Sonce then, Nate, Mick and Corey, have been nice to work with. I trust they are doing what they can. However my initial experience was sub par. When I called the dealership to inquire about my car dying in the middle of a Columbus highway, the customer rep referred to the "as is" warranty I signed. My sons are fine, by the way, (even though you nevet asked). I concede, the "as is" covers the dealerships xxx. However, does integrity mean nothing? What about the brand? The reputation? Even IF a dealership owes you nothing. Should there not be interest or compassion for the customer who is screwed? My 18yr old son was driving with his 3 younger siblings. The car FAILED on a freeway. There was no powering steering to navigate easily to the side. I was told " the alternator isn't a safety issue",so besides the "as is warranty", it isn't part of a pre inspection before the car goes to the lot. I adamantly disagree that the alternator failing isnt safety related, it put my family in jeapordy. When it comes time for my six (mostly grown) children yo begin purchasing cars. The dealerships Integrity will be top on my list. More
Other Employees Tagged: Dee Shirkey, Corey Steinberg, Nate Ferris, Michael Lindner, Tony Dardis , Mick (service)
August 01, 2023
This dealership, including my salesman, Jacob s was extremely helpful in securing a brand new vehicle for me. They paid off my lease and got me a vehicle with more stuff on it for just a few dollars mo extremely helpful in securing a brand new vehicle for me. They paid off my lease and got me a vehicle with more stuff on it for just a few dollars more than I was paying. I highly recommend going to this dealer and deal with Jacob S. More