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Jacob Lopez

Overview Reviews (14) Inventory (207)

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Jacob Lopez

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Jacob Lopez

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Married & Father of 1 girl, 5 year-old Real Estate Investor 26 years Martial Arts

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4.6

14 Reviews

Married & Father of 1 girl, 5 year-old Real Estate Investor 26 years Martial Arts

Overview Reviews (14) Inventory (207)

Languages Spoken

English

4.6

14 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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14 Reviews of Jacob Lopez

April 06, 2024

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Employee Rating

Communication from the dealership sucks. I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the I couldn’t get a response from anyone. Even after leaving a 1-star review on Google. I had to go up there to speak with someone in person. It was the only way I could get somewhere with them. More

by SHERRILANNING

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Gibson Freter, Brandon Fisher

Helpful 0

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Apr 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns. We are glad that we had the chance to speak with you and invite you to reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com if you have any further questions about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

November 30, 2023

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Employee Rating

The finance manager lied and charged me more even though I questioned him about it I questioned him about it More

by Madiparis24

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Neng Yang

Helpful 1

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Dec 01, 2023 -

Jim Norton Toyota Tulsa responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. We definitely want to discuss your concerns and ask you to reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

November 28, 2023

Dealership Rating

Employee Rating

Jacob was a pleasure to work with. He helped me find the perfect car for me. Took his time and I never felt rushed. Excellent salesman!! He helped me find the perfect car for me. Took his time and I never felt rushed. Excellent salesman!! More

by Tsreed22

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Deondre Graham

Helpful 0

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Nov 29, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 26, 2023

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Employee Rating

Big dealership with a lot of inventory to choose from. Nice amenities as well. Good coffee Nice amenities as well. Good coffee More

by n

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neng Yang

Helpful 0

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Nov 27, 2023 -

Jim Norton Toyota Tulsa responded

November 25, 2023

Dealership Rating

Employee Rating

I travel 93 miles and pass two Toyota dealerships to buy my cars (3) so far) and have them serviced at this dealership. I recommend this dealership to family and friends. my cars (3) so far) and have them serviced at this dealership. I recommend this dealership to family and friends. More

by EC

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neng Yang

Helpful 0

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Nov 27, 2023 -

Jim Norton Toyota Tulsa responded

EC, we cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

November 17, 2023

Dealership Rating

Employee Rating

Jacob Lopez was an incredible salesman and really helped us get a great deal on a new vehicle. Highly recommend him for his willing to make a deal work for you. us get a great deal on a new vehicle. Highly recommend him for his willing to make a deal work for you. More

by cgadd1101

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cole Houchin

Helpful 0

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Nov 20, 2023 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

October 22, 2023

Dealership Rating

Employee Rating

Best experience I have had ver had at a dealership. Both Jacob and Nick where so easy to work with and making this car purchase a wonderful experience. Both Jacob and Nick where so easy to work with and making this car purchase a wonderful experience. More

by LOVES1922

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 23, 2023 -

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

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Employee Rating

Jacob was friendly and patient. The servi e was outstanding. I will definitely be referring people to Jacob! The servi e was outstanding. I will definitely be referring people to Jacob! More

by JacqueLynn Rist

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jackie Benedek

Helpful 0

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Oct 23, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business, JacqueLynn. Sincerely, Courtney, Jim Norton Auto Group

September 28, 2023

Dealership Rating

Employee Rating

I got a good deal on my trade that allowed me to buy the car I wanted car I wanted More

by glendyemperatriz

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 29, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

September 23, 2023

Dealership Rating

Employee Rating

Jacob was super helpful from start to finish when we bought a new Venza for work. He was attentive and very friendly! He definitely made the car buying process as easy as possible. bought a new Venza for work. He was attentive and very friendly! He definitely made the car buying process as easy as possible. More

by Jonna Mccurry

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Sep 25, 2023 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Jonna! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

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