Jackie Cobey | Page 2

My new 2019 Outback Jackie sold us our first 2013 Outback. We came back and the trade in value was so good she found us a new 2019 I LOVE EVEN MORE. Jackie listens and Jackie sold us our first 2013 Outback. We came back and the trade in value was so good she found us a new 2019 I LOVE EVEN MORE. Jackie listens and will work with you to find the right model & color until your satisfied. All the staff from financing to service are the best. More

Helpful 0

Report | Print

Excellent experience This is my second Forester and I had the sames customer service and experience as the first. Jackie was extremely helpful in guiding me through the p This is my second Forester and I had the sames customer service and experience as the first. Jackie was extremely helpful in guiding me through the purchase of my 2019 Forester Sport. She was a pleasure to work with once again. More

Helpful 0

Report | Print

Once again ...Jackie provided us with outstanding customer service! We decided we were ready to trade in our 2017 Subaru Legacy for a 2019 Subaru Outback so I c ...Jackie provided us with outstanding customer service! We decided we were ready to trade in our 2017 Subaru Legacy for a 2019 Subaru Outback so I called Wilde Subaru to see if Jackie was working that day. We have purchased four Subaru vehicles from Jackie over the years. Her knowledge and expertise are unsurpassed. She is the epitome of a professional saleswoman! Thank you Jackie! More

Helpful 0

Report | Print

Jackie Cobey does an outstanding job All because of Jackie Cobie, she is knowledgeable and takes the time to answer all of your concerns, definitely an aasset to your organization and des All because of Jackie Cobie, she is knowledgeable and takes the time to answer all of your concerns, definitely an aasset to your organization and deserves to be recognized as a great employee More

Helpful 0

Report | Print

2019 Forester Jackie Cobey is one of the main reasons we continue to do business at Wilde. Her thoroughness, professionalism ,and sincere caring personality are tr Jackie Cobey is one of the main reasons we continue to do business at Wilde. Her thoroughness, professionalism ,and sincere caring personality are traits to be valued. We have bought several Subarus from Jackie and have always been pleased with how easy and pleasant she made buying a new car. In addition, the service department has always been top-notch. More

Helpful 0

Report | Print

Love my Forester. The purchase of out Forester was a very pleasant experience. Working with Jackie Cobey made it easy. She is knowledgeable and has great listening skil The purchase of out Forester was a very pleasant experience. Working with Jackie Cobey made it easy. She is knowledgeable and has great listening skills so she understood my needs. I would highly recommend Wilde and while your there ask for Jackie. More

Helpful 0

Report | Print

Terrible responsiveness. I am now on my fourth Subaru. (Yeah, I like Subaru.) My sales guy for the recent Outback was good, but the woman who'd sold me my first one, and my I am now on my fourth Subaru. (Yeah, I like Subaru.) My sales guy for the recent Outback was good, but the woman who'd sold me my first one, and my wife her two, threw some serious shade at me when I came in on the sales guy's day off and asked for some information about the car. I left without any help whatsoever. So my 2018 Outback Limited is nice, but the electronics & entertainment are buggy as all getout. At one point, after a phone call, the radio sound was only coming from one speaker. As I was on my way to the dealer, I let it continue, and demonstrated the issue to their "Outback Product Expert," Ava. Restarting the car fixed it (i.e. rebooting.) I asked her to report this, and get back to me with whether it was a known bug. I never heard from her again. (Ed. : If doing so was not her job, she should not have agreed to do it.) On November 4th, the car repeatedly failed to launch "Android Auto" as it otherwise does, so I called the dealer to find out if I was doing something wrong. They promised a callback "within 30 minutes," which I never received. On December 6th, my wife reported to me mid-evening that it was sitting in the garage (unattended and not running) making a weird noise. I recorded the noise and noted the location (under the rear axle) and sent the audio file to the service email on the 7th with an explanation, asking them to tell me what the sound was, and if it was a problem. I got no response, so on the 8th, I called, and spoke to a Mr. Hinkle, who asked me to send it to his email. I did so, and to date, have heard nothing back. ---- Update: Service called me and apologized, we set up an appointment, and they updated the software in my system (there were several known issues, two of which were those I'd complained about.) They also explained the noise I'd asked about. Sales, except for an aggressive and rather whiny email from the saleswoman I mentioned in my first paragraph, has not gotten back to me, weeks later. (Reminder - my own sales guy, Mike, was first-rate.) I've upgraded the review from two to three stars, at service's request, but only that far, since I had the problem in the first place, and because sales's response was so underwhelming. More

Helpful 0

Report | Print

Always a positive experience! This is the 6th Subaru that my husband and I have purchased from Wilde Subaru. I bought a 2019 CrossTrek from Jackie Cobey. Even though she has alwa This is the 6th Subaru that my husband and I have purchased from Wilde Subaru. I bought a 2019 CrossTrek from Jackie Cobey. Even though she has always been friendly, this is the first time she has sold us a car. Jackie is not only friendly, but is she knows about Subarus. She did her best to get finish all the paperwork in a timely manner and was very easy to work with. Brett Dumstrey completed the paperwork and was helpful as well. We will definately spread the word and will be back. Thanks, Jackie! More

Helpful 0

Report | Print

Purchased 5 Subaru’s over the years. We have purchased 5 Subaru’s over the years. Jackie has been our sales person for 4 of them. She is very knowledgeable about the cars she sells. She We have purchased 5 Subaru’s over the years. Jackie has been our sales person for 4 of them. She is very knowledgeable about the cars she sells. She is always pleasant, and enthusiastic about the product she sells. When we r in the market for a new one we always go back to her... More

Helpful 0

Report | Print

very happy Car number 3 love your service and staff, We love Jackie, I have sent in three other people all very happy. Jackie has taken care of all of them. Hope Car number 3 love your service and staff, We love Jackie, I have sent in three other people all very happy. Jackie has taken care of all of them. Hope she never retires More

Helpful 0

Report | Print