JR Schaffer
JR Schaffer at Molle Toyota
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JR Schaffer | Page 2

Finance Manager

Molle Toyota

601 West 103rd Street
Kansas City, MO 64114

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5.0
250 Reviews

J.R. is a Kansas City native and has been in the automotive industry for 20 years and with Molle Toyota since 2006. He has two daughters and two dogs. When J.R. is not working, he enjoys watching his daughters swim, play basketball and soccer.

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5.0

250 Reviews

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250 Reviews of JR Schaffer

May 24, 2023

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Employee Rating

I was EXCEPTIONALLY pleased with every aspect of my new vehicle purchase. Kyle Pansing demonstrated extraordinary integrity, knowledge, professionalism, respect and courtesy. The culture and ethics of Mo More

by keo1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pansing

May 24, 2023

keo1963 responded

I was EXCEPTIONALLY pleased with every aspect of my new vehicle purchase. Kyle Pansing demonstrated extraordinary integrity, knowledge, professionalism, respect and courtesy. The culture and ethics of Molle and its entire team are to be commended. My thanks to the ownership and managers. - Kent O.

April 25, 2023

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Samuel rocks. He helped us set up our new RAV4 Prime in record time. We highly recommend Samuel and Molle Toyota. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Aubrey

Apr 26, 2023

Molle Toyota responded

Thank you Chris for your business and for the kind words about Sam!

November 03, 2022

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I traded a Toyota Tacoma 4x4 for a used vehicle on their lot. They were not at all willing to negotiate either the price of their vehicle, or the ridiculous offer they made for mine. I couldn't get them to More

by rlo
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Langdon Douglas, Jason McAfee

Nov 10, 2022

Molle Toyota responded

Thank you for reaching out. I did some digging and found out that your vehicle not only needed tires but also needed an air filter, oil change, front brakes, front brake rotors, the rear brake drums had to be cleaned and adjusted and it need an alignment. The trade in number we gave you (that you agreed to) was a couple hundred under KBB "good condition" since it needed work done to it. If you were this unhappy, then why did you sign the documents and agreed to the trade in number. We always give choices, never force or perused and you chose to make this deal.

Nov 11, 2022

rlo responded

You are wrong about the KBB value. You sold my truck in 1 day for 6300 dollars more than you gave me!! You can do a lot of brake jobs and tires for 6300!! According to the photos, you didn't even put tires on it!! Do you always put $15 dollars worth of gas in your customer's vehicle when they buy one from you?? You probably should let your customers know. That's a great selling point!!

May 04, 2022

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I worked with Langdon on selling a used truck. I was nervous to complete the process alone but Langdon helped me every step of the way and promptly communicated with me every step. I would recomme More

by deemontera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Langdon Douglas

May 06, 2022

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 23, 2021

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I've been buying cars (5) from Molle for a long time. And they always take care of me. Yesterday they were booked, but they got me in by 9am today. Problem solved within an hour. Sean at used cars is the More

by troydanielboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weissenbach

Dec 23, 2021

Molle Toyota responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2021

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Employee Rating

What a disappointment in sales service. List your vehicles for sale but won’t sell the vehicle to fully qualified, vetted Toyota owner? Sales are reserved to the owners “approved” list. Will have to More

by cushbmc
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nate Morris

March 16, 2021

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I just purchased a vehicle from Molle Toyota & had the best experience. I dread the process of buying a car. It use to take FOREVER! Not this time! Quinton, my sales agent, was efficient & knowledgeable! More

by anewton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quinton Frizell

Mar 16, 2021

Molle Toyota responded

Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

March 11, 2021

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It was so easy to work with the sales team. I got exactly what I needed right away. They didn't even let a power outage slow them down! More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darnell Johnson , Langdon Douglas, Brent Sellers

Mar 12, 2021

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

March 04, 2021

Dealership Rating
Employee Rating

My leased car took 3 plus hours to get taken care of. I was promised 1 1/2 hours. I was not happy. Overall, I like the dealership. More

by KRJORG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hennecke

Mar 08, 2021

Molle Toyota responded

We want to extend our apologies that this happened to you, but would like to thank you for bringing this to our attention. We look forward to providing an improved experience on your next visit. Best wishes.

Mar 08, 2021

KRJORG responded

Thank you! Kurt

March 03, 2021

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Employee Rating

Great transaction- My wife dealt with Tony initially on Friday and was convinced we needed a new Tacoma. By Saturday we had made deal work and were through the transaction process in a good amount of time. More

by BRANDON.COOPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lipari

Mar 04, 2021

Molle Toyota responded

Thank you for your wonderful five star review. The Molle Toyota team is delighted we could serve you so well.

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