JJ Vock

INFINITI Of Orland Park responded

Thank you for your fantastic feedback about Alyssa! We're thrilled to hear that she provided you with rock star service and went above and beyond to ensure a pleasant experience. Alyssa is indeed an invaluable member of our team, and your kind words will mean a lot to her. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your feedback and for choosing to purchase your vehicle from us. We're glad to hear that you appreciated our facility and inventory. However, we regret to learn that your experience with the paperwork was slow and that you felt we were not as concerned with your satisfaction compared to other Infiniti dealerships. We apologize for any inconvenience you experienced, especially regarding the detailing of your car. Your feedback is invaluable and will help us improve our processes to ensure a better experience for our customers in the future. We appreciate your business and hope to have the opportunity to serve you better in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you so much for your wonderful feedback! We're delighted to hear that Joe was easy to work with, extremely responsive, and knowledgeable. He truly is a valuable member of our team, and we’re glad he could make your experience a positive one. We appreciate your kind words and your business. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're delighted to hear that you and your husband were impressed with our professionalism and customer service. Creating an inviting and comfortable ambiance for our customers is important to us, and we're glad you found it so. It's fantastic to know that our staff, in addition to being friendly, is highly skilled, and that you're pleased with your automobile. If you need any further assistance or have any questions, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're delighted to hear that Ahmad provided you with excellent, patient, and kind service. It's fantastic to know that you love your new vehicle and that working with Ahmad was a pleasure. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your new car! Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're delighted to hear that our customer-focused approach was apparent and appreciated during your time at the dealership. It's fantastic to know that our leadership and communication resonated with you, both through video and in person. We're committed to providing a no-pressure service environment where you can feel comfortable and confident in your decisions. Your satisfaction is our priority, and we appreciate your support. If you ever need anything else or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

INFINITI Of Orland Park responded

Thank you for your glowing review! We're thrilled to hear that you consider our dealership the best and that you're thankful for the service provided by Victoria. We agree - she rocks! Your satisfaction is our priority, and we appreciate your kind words. We look forward to continuing to exceed your expectations in the future. Best Wishes, INFINITI Of Orland Park