JJ Hagglund
JJ Hagglund at Audi Fresno
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JJ Hagglund | Page 3

Finance Advisor

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of JJ Hagglund

August 18, 2023

Dealership Rating
Employee Rating

Honestly, I loathe the car buying experience but I have to say this one was completely different. I asked a multitude of questions and Sean answered all of them. I never felt pressured or like I was taking More

by khrysten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Luis Ybarra

Aug 21, 2023

Audi Fresno responded

Thank you so much for choosing Audi Fresno! Congratulations on your new purchase! We are thrilled that Sean was so helpful. Please let us know if we can be of any more assistance! Kind Regards, Your Audi Fresno Team 559-500-4635

July 03, 2023

Dealership Rating
Employee Rating

My wife and I were thoroughly impressed by the professionalism and thoughtfulness of JJ in the purchase of our car from Audi Fresno. More

by poppabill1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2023

Audi Fresno responded

Thank you for taking the time to share your feedback with us. JJ and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 559-500-4635

Jul 04, 2023

poppabill1 responded

My pleasure!

June 17, 2023

Dealership Rating
Employee Rating

After a year of searching for a SUV in a completely different state, I came to Audi fresno, JJ took the time to test drive all the cars I was considering. He also changed direction when a different off More

by Amamin731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Audi Fresno responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Your Audi Fresno Team 559-500-4635

June 17, 2023

Dealership Rating
Employee Rating

great environment and very helpful. made the whole process quick and easy. knew what kinda of vehicle I was looking for and make it work! More

by apatendis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 19, 2023

Dealership Rating
Employee Rating

Everyone was nice and helpful. Dealership was not willing to give at all on price or servicing the used car before purchase. More

by wtrrsq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gaven Sandhu

May 22, 2023

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 559-500-4635

May 16, 2023

Dealership Rating
Employee Rating

Got a really decent deal on a consignment car and they went the extra mile to insure it was in great shape. More

by murray3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 17, 2023

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 559-500-4635

May 09, 2023

Dealership Rating
Employee Rating

Great Customer Service, they are very attentive, they make the buying process very simple and quick. More

by STEPHEN35
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dorsey Smith, Luis Ybarra

May 10, 2023

Audi Fresno responded

Thank you for taking the time to write this review, Stephen! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Fresno are glad to have you as a customer. Kind Regards, Your Audi Fresno Team 559-500-4635

April 20, 2023

Dealership Rating
Employee Rating

Loved my experience JJ my salesman treated me well. Treated me as if I was one of his 300k+ customers. Did not treat me any differently. Process was quick during my visit. Allot of neat cars to look at More

by anthonyreynoso92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2023

Audi Fresno responded

Thank you so much for your excellent review, Anthony! We are so glad that JJ had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 559-500-4635

April 04, 2023

Dealership Rating
Employee Rating

they had a great crew and made my first car purchase memorable, thank you audi fresno! More

by itsgenesisfaith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Cawthon, Luis Ybarra

Apr 04, 2023

Audi Fresno responded

Thank you so much for choosing Audi Fresno! Congrats on your new purchase, and let us know if we can be of any more assistance! Kind Regards, Your Audi Fresno Team 559-500-4635

March 29, 2023

Dealership Rating
Employee Rating

Sales tactics were very sneaky and misleading, manipulating the numbers and also zero follow up after purchase. Zero More

by drapem21
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dorsey Smith

Apr 03, 2023

Audi Fresno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kind Regards, Your Audi Fresno Team 559-500-4635

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