Islam BM Shafiul | Page 10

Initial experience was great - they were very thoughtful and accommodating and did everything possible to get to my desired monthly payments. I stressed how I am on a strict budget and they seemed to unders and accommodating and did everything possible to get to my desired monthly payments. I stressed how I am on a strict budget and they seemed to understand. Where everything went south is how they adjusted the amount due at signing. They weren’t very forthcoming and disingenuously included an acquisition fee twice on different line items. They then lowered dmv fees to get to the agreed amount during our initial encounter and add in an OPTIONAL dealer fee of $175 whereas my previous lease agreement I was charged $75. I receive a call today stating I have a DMV balance because they did not collect enough for DMV fees. I’ve never had this issue as dealerships are fully aware of dmv fees and usually overestimate to be on the safe side. But in my case they decreased the fee knowing I’d receive a bill when they should have lowered their inflated optional dealer fee. As an Accounting Manager who works directly in the finance department I am truly disappointed and displeased at how they can easily take advantage of a family on a strict budget. So yes BM is a great salesperson! He will send you multiple follow up texts to leave him a great review! He will let you know about any fees that are owed and be proactive in trying to collect the fee but don’t expect him to help resolve the issue as his response will be “I understand your situation but regarding the re-registration thing I have nothing to do with it. Take care” More

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Thank you BM for all your help getting my 2022 Nissan Rogue. You made everything simple and easy and you were a pleasure to deal with. So happy with my experience and love my new Nissan. Rogue. You made everything simple and easy and you were a pleasure to deal with. So happy with my experience and love my new Nissan. More

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Thank you Mr BM for helping us getting the new Nissan Pathfinder.Everything was very smooth.He gave us best deal.Best sales representative ever.Highly recommended. Pathfinder.Everything was very smooth.He gave us best deal.Best sales representative ever.Highly recommended. More

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Thank you BM for all your help getting the new car. Both my wife and I were happy dealing with you and the way you explained everything Both my wife and I were happy dealing with you and the way you explained everything More

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I got my Versa SR 2022 with BM, everything was easy. Best service ever. BM was very polite, experienced and provide fast service.I highly recommend this dealer and sales person. Best service ever. BM was very polite, experienced and provide fast service.I highly recommend this dealer and sales person. More

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BM is an excellent sales representative, very respectful and courteous. Very good experience in making my Murano SL with him. Highly recommended. and courteous. Very good experience in making my Murano SL with him. Highly recommended. More

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Smoooooth translation! Thanks to salesperson BM Shafiul Islam. Love his outstanding customer care service. First he makes you comfortable to understand your vehicle needs a Thanks to salesperson BM Shafiul Islam. Love his outstanding customer care service. First he makes you comfortable to understand your vehicle needs and then assist you accordingly, Great job explaining all different kind of trims and models.No Push from salesperson.No hidden Fee. No hassle to DMV/account set up/paper work.Love my new ride.This is the second time dealing with legend Nissan.Looking forward for next time as well. More

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