Isaias Ferreira | Page 6

It was Great!!! Went in for a tune up for my 2010 Tucson and drove out w/ a new 2016 Elantra. HUH! :-)Our experience was great. It's our 3rd car from the same sales r Went in for a tune up for my 2010 Tucson and drove out w/ a new 2016 Elantra. HUH! :-)Our experience was great. It's our 3rd car from the same sales rep. He's great, obrigado, gracias, thank you! More

by MELYMEL2550 Verified Customer Verified Customer

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Wake me up - I am dreaming - Best experience ever!!! If you have not so great credit; like me I would have been happy with an used car. However, I rode out of the dealership with the car I wanted with a If you have not so great credit; like me I would have been happy with an used car. However, I rode out of the dealership with the car I wanted with all of the bells and whistles too. Love my new car and I would recommend this dealership to all my family and friends. Keep up the great work - helping people is the best thing you can do for others. God Bless More

by SINGLETARYKO Verified Customer Verified Customer

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Carlene paredes Great service, kind of wish I would have selected a different car but my dealer did a great job at understanding my needs and helping me get in my new Great service, kind of wish I would have selected a different car but my dealer did a great job at understanding my needs and helping me get in my new car More

by CPAREDES913 Verified Customer Verified Customer

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Great experience!! It was a great car buying experience from start to finish! I will definitely recommend this dealership to friends and family!! Isaias was very helpful It was a great car buying experience from start to finish! I will definitely recommend this dealership to friends and family!! Isaias was very helpful and professional. More

by FULLEJH Verified Customer Verified Customer

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WORST SCAMMERS!!!! PlS DO YOURSELF A FAVOR DO NOT BUY ANY ANY CAR HERE!!!! If u don't want headache go to any other dealer. Worst than craigslist sold me a very bad car PlS DO YOURSELF A FAVOR DO NOT BUY ANY ANY CAR HERE!!!! If u don't want headache go to any other dealer. Worst than craigslist sold me a very bad car that after 2 days it doesn't start...... This is the worst ever headache I ever had with any purchase.SELLING BAD CARS Do not buy here go to any other buyer. if it's after 6 month or 1 years I will understand that there will be problem but after 2 days NEVER EVER!!!!!!!!!!!!! More

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Excellent Best salesman ever , he worked with me and the price range I had in mind and he made it work . Great guy highly recommend him Best salesman ever , he worked with me and the price range I had in mind and he made it work . Great guy highly recommend him More

by MNUNEZC25 Verified Customer Verified Customer

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Very good I'm glad about the dealer everyone the is very nice people e friendly if I have friendly need buy car hundred % I recommend going this dealer! I'm glad about the dealer everyone the is very nice people e friendly if I have friendly need buy car hundred % I recommend going this dealer! More

by MARINA_477 Verified Customer Verified Customer

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Excellent service One of the best dealers I ever been, the sales rep Isaias Ferreira. Is a excellent sales person made me very comfortable and took the time to show me One of the best dealers I ever been, the sales rep Isaias Ferreira. Is a excellent sales person made me very comfortable and took the time to show me everything about the car.so far I have bought 3 cars from there and deftly will buy more. More

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This dealership is a scam I found a used car on autotrader.com for this dealership. The vehicle was "certified pre owned" and everything seemed right about it. Started contacti I found a used car on autotrader.com for this dealership. The vehicle was "certified pre owned" and everything seemed right about it. Started contacting Jeremy and he went on about how the car has been there over 30 days, it's cpo and we had nothing to worry about. Everything was set up over the phone because I live over two hours away. Once we got there, we were told to ask for Greg, a sales manager. We waited over 15 mins for him and he barely knew who we were. It took another fifteen mins to even find the car. Again I drove over two hours I didn't want to waste any time. Once we finally got to see it, the car had quite a few issues which seemed fishy because it was supposed to be certified pre owned. After arguing with Greg for over an hour about these issues he agreed to take care of ONE of them. The vehicle was not certified pre owned it was nothing but a scam. Just to make the night of buying this car better, I got to leave with a dead remote key, so I had to use the key to get in the car and couldn't use the push to start...makes no sense on how a dealership would let someone spend so much money and not replace a $5 battery. As if my purchase wasn't already a horror story, I drove over two hours to get these issues fixed a second time. I had an appointment but once I arrived, jack, the service manager, had no clue about this appointment. Greg and Jack decided they were going to start screaming and cursing at each other and being extremely degrading and vulgar towards one another in front of me. I was disgusted and mortified. I waited over two hours to have my car pulled in and I started getting angry. They threatened to kick me out of the dealership and not fix the ONE out of many issues the vehicle had. After a long day of screaming and getting nowhere I left extremely unhappy, dissatisfied and regretful of buying a car there. I called hyundai corporate in regards to how a certified pre owned car could be sold and not meet these standards. They are not supposed to be able to do this. It is a complete scam. Hyundai forced the dealership to fix these issues but that was nothing short of another battle to get them to do so. I was supposed to have my license plates transferred but doing anything correctly here is way too hard for them. (Yes this is no big deal, it's just the icing on top of the cake) After finally coming to an agreement with amiir, a sales manager also, I decided id take this long journey yet again and let them try to resolve all these issues finally. Five and a half hours later my car is done and I'm happy to never have to go back to this poor excuse of a dealership! I asked to speak to the manager, Amiir and thank him for finally fixing it but he refused to speak with me. He's obviously the reason his employees are the way they are. They're scam artists and will say whatever you want to get you in the door. I do also just want to say there were three people here that genuinely care about customers and were extremely helpful this whole time...Rod, Cee, and the mechanic. If you're ever forced to go here make sure one of these three help you or you will be destined to have an awful experience. More

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