Isabel Vargas | Page 3

We initially reached out to Isabel at Pappas Toyota about a car for my teen in August 2021, and Isabel was the one to help me since we had previously purchased my Sienna XLE from her mom. Although we didn’t a car for my teen in August 2021, and Isabel was the one to help me since we had previously purchased my Sienna XLE from her mom. Although we didn’t buy my son car from her or Pappas; we were so impressed with her honesty and patience; that we decided to only deal with her and Pappas for our next new vehicle purchase. So, I contacted Isabel on Thursday, September 16th about purchasing a new 21 Toyota Highlander. She texted me all the available vehicles, their prices, trade allowance and rebates. On Friday, I arrived at the dealership to test drive and was greeted with a smile and hello. Also, kudos for the great patience shown; even with her not feeling well at the time. While at the dealership, she introduced me to Brett Bales from Finance to have a few questions answered that I had about finance and warranties. On Saturday, when my wife and I arrived at the dealership Isabel had two different Highlander’s parked side by side for my wife and I to look and she showed great knowledge of Toyota brand. We finally decide to make a purchase on Saturday, September 20th and Isabel had played a major role in our decision, by the way she kept us informed every step of the way. She even put up with my impatience when I would reach out for updates on various issues. I highly recommend buying from Pappas - and would consider buying from them again in the future. Thank you!!! More

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I reached out to Pappas about a car in May 2021, and Isabel was the one to help me since that first contact. I was so impressed with her and the fairness of the dealership, that even though I am from In Isabel was the one to help me since that first contact. I was so impressed with her and the fairness of the dealership, that even though I am from Indiana, I still ordered my car through Pappas. Because of production and delivery times, my new RAV4 wasn't available until September, but Isabel kept me informed every step of the way. She even put up with my impatience when I would reach out for updates. When the time came I could make the drive to the dealership, the moment I arrived I knew that I had 100% made the right choice. Isabel was amazingly sweet and made sure that my mom (who came along for the drive) and I were taken care of and had anything we might need. She made this process enjoyable and fun! As well, Mike in finance was very helpful and answered all my questions about buying a car across state lines and about the warranties on the car. I HIGHLY recommend buying from Pappas - and would consider them again in the future. Thank you again!!! More

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Isabel is a great help through the car buying experience. She will make sure you get everything you need and will answer every question you may have. She will make sure you get everything you need and will answer every question you may have. More

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Everyone is so nice and willing to help! Isabel is the absolute best! Very professional and patient, will help you with anything you need. Steve in finance made the process easy and simple, the best pers absolute best! Very professional and patient, will help you with anything you need. Steve in finance made the process easy and simple, the best person you could ever get! HIGHLY recommend Pappas Toyota. 10/10. Always ask for Isabel and Steve!! :) More

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Absolutely LOVE Pappas Toyota service and sales. After having a Camry for 11 years and 4 months we passed that car down to our daughter and bought a new Venza. Pappas has serviced our car and it’s still having a Camry for 11 years and 4 months we passed that car down to our daughter and bought a new Venza. Pappas has serviced our car and it’s still in excellent condition. Through the years we’ve appreciated their honesty and quality of service. This brought us back to Pappas in search of a new vehicle. Isabel was very helpful and patient. She answered all our questions and made our experience a positive one once again. I look forward to enjoying this vehicle for many years to come. More

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The customer service was so amazing they helped me so much as this was my 1st time buying a new car and they helped me set up everything and I will definitely continue going here for any future vehicles much as this was my 1st time buying a new car and they helped me set up everything and I will definitely continue going here for any future vehicles More

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Isabel was amazing. We found ourselves in an odd situation when we needed to buy a new minivan. Isabel was patient, courteous, very helpful when questions needed answered. The rest of the team was j situation when we needed to buy a new minivan. Isabel was patient, courteous, very helpful when questions needed answered. The rest of the team was just a helpful when I needed more info on my trade. I highly recommend Pappas and Isabel. She and the team there made my purchase seamless. I never felt pressured or that they were trying to get more out of me than I wanted. In fact, just the opposite. I felt they were truly trying to get my needs met. Thank you Isabel! More

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Great to work with in buying your next car. Professional and they know how get you the best deal! Go see Isabel and get the best customer service and car buying experience! and they know how get you the best deal! Go see Isabel and get the best customer service and car buying experience! More

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Isabel was helpful and friendly. She went out of her way to make sure we got what we needed including coming in on her day off to hand us the keys and walk us through the new Highlander and all of its optio to make sure we got what we needed including coming in on her day off to hand us the keys and walk us through the new Highlander and all of its options. More

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Pappas Toyota- I would not even give them a 1 star but i had to in order to post anything! BUYERS BEWARE! This is by far, the worst dealership in all of Saint Louis and I have bought a few cars in my lifet had to in order to post anything! BUYERS BEWARE! This is by far, the worst dealership in all of Saint Louis and I have bought a few cars in my lifetime! More

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