Iriam Diaz
Iriam Diaz at Big Star Cadillac

Iriam Diaz | Page 13

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.9
132 Reviews
4.9

132 Reviews

Write a Review

132 Reviews of Iriam Diaz

January 21, 2022

Dealership Rating
Employee Rating

David really took care of us, overall it was a Great experience and I look forward to doing business with him in the future More

by Daryl Allen
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: zzDavid zzMcDoniel

December 06, 2021

Dealership Rating
Employee Rating

The sales person Jeremy was very knowledgable of the vehicles, he was able to answer questions and resolve any concerns I had. The entire process went smoothly and I left with confidence I had made a More

by shawn.rineker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: zzDiana zzOrendorff, Jeremy Rodabaugh

December 04, 2021

Dealership Rating
Employee Rating

Jeremy was very professional and a pleasure to deal with. I would be happy to recommend any of my friends to your dealership. More

by Yannis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodabaugh, 5 stars

December 02, 2021

Dealership Rating
Employee Rating

Salesman Jeremy Rodabaugh made my Big Star experience unpleasant. I can’t speak on the company as whole because it was my first time there. He really does the company a disservice. He doesn’t stand by hi More

by Kl
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 06, 2021

Big Star Cadillac responded

Ki, Thank you for your review. I am very sorry that you did not have a pleasant experience. Our company is focused on people first. Our customers, and our employees are very important to us. Our team has earned dealer of the year 5 times in the last 7 years. Sewell is a great organization as well and has seen similar success with customer service. I apologize on behalf of Jeremy. Integrity is the very first thing I look for in a Big Star employee. I will coach him personally and will monitor his progress. Let let me hear more about your experience. If you would, please contact me at mpierce@bigstarcadillac.com. Thank you, Mike Pierce, General Manager.

November 29, 2021

Dealership Rating
Employee Rating

Mr. Castillo made us feel comfortable quickly. Even though our deal went over he was never rushed. He wanted to be exact in meeting our needs. Everyone who has seen our car has been impressed and we ha More

by seldav
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, George Castillo

November 13, 2021

Dealership Rating
Employee Rating

George Castillo is amazing! He made our buy super smooth and easy. We will definitely recommend him to friends and family because he made sure we felt comfortable with our buy and went out of his way to fin More

by Vluna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Castillo

November 10, 2021

Dealership Rating
Employee Rating

Amazing service !Totally worth it, I had very high Amazing service ! Totally worth it, I had very high expectations and they exceeded! Loving my new vehicle and the experience overall. More

by stephani.hdz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 13, 2021

Dealership Rating
Employee Rating

George went above and beyond to find the car I wanted, color, etc. Especially since car inventory is so low now. I would not hesitate to work with him again. Also, he was fun to work with. Quite a go More

by Suzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Castillo

August 05, 2021

Dealership Rating
Employee Rating

They treat you like family. Made me feel comfortable with my purchase and were very competitive on pricing. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton, Cristian Mascorro

Aug 13, 2021

Big Star Cadillac responded

Alex, thank you for your review and your business!

August 05, 2021

Dealership Rating
Employee Rating

Mr Ruben was very helpful & reliable guy at the dealership of Ron Carter Cadillac. He exceeded my expectations during our transactions. I bought one XT5 and leased the XT4 with his prefessional ass More

by Freddie ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Ruben Cauton

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