146 Reviews
Write a Review146 Reviews of Igor Jucene
December 19, 2023
Very helpful in finding the vehicle that I wanted and made a good trade-in offer. made a good trade-in offer. More
Other Employees Tagged: Rich Ponulak
December 14, 2023
From the moment we walked in the door, we knew this was going to be a different experience than the other dealership we previously visited. We were greeted at the door by Bobby who is extremely professio going to be a different experience than the other dealership we previously visited. We were greeted at the door by Bobby who is extremely professional and knowledgeable. During our time with Bobby, we never felt pressured or rushed into making a decision. We live approx. 30 miles from the Naperville area, and there are Toyota dealerships much closer to our home. We received outstanding service from Bobby, and as a result, we would not hesitate in driving to Naperville and working with him in the future. We would highly recommend requesting Bobby for your salesman. This is my first new car and Bobby made the day special. Seeing my new car with a big red bow truly made my day. More
Other Employees Tagged: Bobby Quintanilla
December 12, 2023
It was a good experience to work with Mike, he always was open to accurate respond all my questions. I like the way going straight to the point instead to use to much words during a sales process. I was clea open to accurate respond all my questions. I like the way going straight to the point instead to use to much words during a sales process. I was clear since beginning about my expectations in terms of numbers and no needed add-ons so they always respect my position not trying to pushing to get something that I don't want. My friend who was with me during all process is really considering to buy his Toyota here in a few months. Thanks for all support and clear communication all time. More
Other Employees Tagged: Mike Beck
December 06, 2023
I had a great experience very informative and helpful on the new car I bought but that being said I feel I was sold to much extra warranty’s that drove my price up the new car I bought but that being said I feel I was sold to much extra warranty’s that drove my price up More
Other Employees Tagged: Zeke Beltran
December 03, 2023
I have been leasing RAV4s from Toyota of Naperville since 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviti 2013. It is by far the best SUV that I have ever driven. What is also amazing here is the customer service. The staff here are so friendly and inviting. Everyone treats you like you are family. To save time at the dealership for this lease, I called ahead and spoke with Tim O'Connell about the amenities that I was looking for in this year's RAV4. We discussed what was on the lot and what was on the way. He had a car on the lot that he saved in my name. The next day, I walked in and was greeted by Tim and he introduced me to Richard Ponulak. Both Tim and Rich have a great sense of humor and made the leasing process painless. After signing the finance papers with Igor, Rich took the time to help me set up the Toyota app and connect everything to my car. He also showed me how to work the newer features. The car is great, but what keeps me coming back is the ever helpful and welcoming staff. 10/10 recommend this place. More
Other Employees Tagged: Tim O'Connell, Rich Ponulak
November 27, 2023
The experience was great. The showroom is clean, the sales associates professional and the experience top notch. I highly recommend Toyota of Naperville. The showroom is clean, the sales associates professional and the experience top notch. I highly recommend Toyota of Naperville. More
Other Employees Tagged: Tim O'Connell, Zeke Beltran
November 26, 2023
I had the BEST experience with Toyota of Naperville and Bobby!! He was so helpful and so kind! Made sure I knew all about the vehicle. They moved fast and I wasn’t there for hours and hours. The used vehic Bobby!! He was so helpful and so kind! Made sure I knew all about the vehicle. They moved fast and I wasn’t there for hours and hours. The used vehicle I got is brand new to me and it means the world to me and my babies!!! I would highly recommend visiting here next time you’re in need of a vehicle. Everyone was super kind and the process was awesome!! Thank you!! More
Other Employees Tagged: Bobby Quintanilla , Travis Jackson
November 21, 2023
Bobby was great to work with. He gave us a great tour of the Tundra we were interested in and took us to the test track to begin our test drive. He demonstrated many of the Tundra He gave us a great tour of the Tundra we were interested in and took us to the test track to begin our test drive. He demonstrated many of the Tundra’s features and made the experience enjoyable. More
Other Employees Tagged: Bobby Quintanilla
November 15, 2023
Pleasure doing business with you . Bobby are sales person was pleasant and very accommodating . I will recommend Naperville Toyota to my friends. Bobby are sales person was pleasant and very accommodating . I will recommend Naperville Toyota to my friends. More
Other Employees Tagged: Sam Guerra, Bobby Quintanilla , Sherri Pacchiano, Some one else
October 10, 2023
Bobby was the first friendly face who greeted us when we walked in on a very busy Saturday. He showed us what we were looking for. He was professional, engaging and did not pressure us in any way. He made walked in on a very busy Saturday. He showed us what we were looking for. He was professional, engaging and did not pressure us in any way. He made buying a vehicle a very pleasant experience. We are new Toyota of Naperville fans because of him and our experience! Great guy. Great dealership. More
Other Employees Tagged: Bobby Quintanilla