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Ian Martin
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Ian Martin | Page 23
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
232 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 11 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
232 Reviews
Write a Review
232 Reviews of Ian Martin
December 03, 2017
Superior service From the moment I entered the front door to the showroom I was impressed with the genuine attention that I received from the greeter to my amazing sal From the moment I entered the front door to the showroom I was impressed with the genuine attention that I received from the greeter to my amazing salesman. The entire staff was helpful. Ian was wonderful and went over and above to get me what I needed for my new car purchase/lease. More
by Mary Lynn Needs
Helpful 
December 01, 2017
Exceeded MyExpectations! This was my first BMW purchase and I was definitely impressed with the customer service and friendly staff. Ian Martin was my salesman, and was very This was my first BMW purchase and I was definitely impressed with the customer service and friendly staff. Ian Martin was my salesman, and was very professional, friendly, and helpful. I felt he was knowledgeable and provided exceptional service! More
by Cindy Jones
November 22, 2017
New lease. Ian Martin and the entire Otto's team were professional and a pleasure to work with. All of the paperwork was prepared and available for my arrival fr Ian Martin and the entire Otto's team were professional and a pleasure to work with. All of the paperwork was prepared and available for my arrival from out of state. More
by jrappold
November 21, 2017
A nice person We weren't sure what we wanted, or even if we wanted a BMW. Ian spent several hours with us, answering our questions, going for a test drive and answ We weren't sure what we wanted, or even if we wanted a BMW. Ian spent several hours with us, answering our questions, going for a test drive and answering more questions. We never felt pressure to buy. More
by John R
September 05, 2017
Fiendly, informative but no pressure service Ian Martin has been available for all of my extra questions or concerns. Courteous and a gentleman as well as a knowledgable helpful salesman. He ma Ian Martin has been available for all of my extra questions or concerns. Courteous and a gentleman as well as a knowledgable helpful salesman. He made buying a new car fun. He tried to understand all of our needs while helping us pick the perfect car. More
by Ruby Tremblay
September 01, 2017
Organized Ian Martin handled my transaction and was well organized. It was not the normal 'all-day' at the dealership. It was very quick, but thorough. Ian t Ian Martin handled my transaction and was well organized. It was not the normal 'all-day' at the dealership. It was very quick, but thorough. Ian took care of every detail. He wasn't pushy neither. The showroom was very nice and of course the car (328i) was delivered on-time and well-detailed. More
by Chuck T.
Other Employees Tagged: Cristina Acosta
August 28, 2017
Casual and friendly,Beautiful people, Beautiful showroom Happy and courteous staff. Ian Martin was the perfect Client Adviser I could have hoped for. He explained in detail all the features and performance o Happy and courteous staff. Ian Martin was the perfect Client Adviser I could have hoped for. He explained in detail all the features and performance of the 535 I was after. His personality and approach makes you feel relaxed and comfortable throughout the whole purchase experience. The presentation of the car at pick up was flawless. Thanks to everyone at Otto's. Especially Ian who continually offers his assistance with any question or help that I need. Great People More
by White535i
August 11, 2017
Great buying experience Ian monitored BMW manufacturing start dates for the 2018 M3 model year, allowing me to order as soon as this was possible. Otto's sales volume and ass Ian monitored BMW manufacturing start dates for the 2018 M3 model year, allowing me to order as soon as this was possible. Otto's sales volume and associated allocations provided a slot in one of the first production weeks, making for a quick and early delivery of my M3. Pricing was fair and transparent, so no "surprises" during the purchase process. All in all, a great experience for which I certainly commend Ian and Otto's BMW. More
by Peter
Other Employees Tagged: Ian Martin
August 01, 2017
Excellence Service and Experience Ian's delivery of my car was excellence and had me in and out at a reasonable length of time. Also he answered all my questions about the vehicle and Ian's delivery of my car was excellence and had me in and out at a reasonable length of time. Also he answered all my questions about the vehicle and my purchase processes..... More
by ILANBOY
June 18, 2017
Ian, our salesman was extremely knowledgeable and courteous. Nice and friendly greeter, salesman and financial manager. Looking forward to see how quickly the service department services our vehicle. Thank you Nice and friendly greeter, salesman and financial manager. Looking forward to see how quickly the service department services our vehicle. Thank you everything thus far. More
by Used2014bmw
Other Employees Tagged: Patrick Covell
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