Ian Haas | Page 17

F-150 Checkup Brought my F-150 in for the 20,000 mile checkup, the tech listened to my concerns and requests and was very professional and helpful. The truck was re Brought my F-150 in for the 20,000 mile checkup, the tech listened to my concerns and requests and was very professional and helpful. The truck was ready when promised and the tech explained what had been done and went over the inspection report with my wife and me. Overall a good experience! More

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Heating/AC system inop Dahl id a good job on a complicated project in getting the heat and AC systems working properly (1997 Ford F250 purchased from Dahl). Service kept us Dahl id a good job on a complicated project in getting the heat and AC systems working properly (1997 Ford F250 purchased from Dahl). Service kept us informed during the service performed. What excites me most about Dahl is the co-operation of ALL the employees. Ask a question to any of them and if they cannot answer with a solution, they immediately get you to the person that can resolve. I have seen that they will drop whatever they are doing to make sure you are taken care of. More

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Great, credible service. We have a 2000 Ford Explorer that recently needed work on the back suspension and breaks. We used to go to the dealership we bought the SUV from but We have a 2000 Ford Explorer that recently needed work on the back suspension and breaks. We used to go to the dealership we bought the SUV from but changed to Dahl after several visits where I felt we were treated less than 100% credibly. We've been at Dahl for several years now and,. even though the Explorer is not under any warranty, I won't go anywhere else. This is because of Dan, April, Ian and Matt who work in the Service department. They are all great at customer service and very knowledgeable about car repairs. This last visit, I was even introduced to the mechanic who did the work on my vehicle. I think it helps both me as a customer and the mechanic to meet eye to eye, so I appreciated this, Other places might costs less but the lowest price does not mean it's the best price. Go where you have good service and the problems GET FIXED the first time!!! Go to Dahl Ford in Davenport Iowa. More

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Made it happen, plus. I went into Dahl Ford with a rough plan to trade in my van for another van, but was pretty sure they could not get me financing. By the time I left, I went into Dahl Ford with a rough plan to trade in my van for another van, but was pretty sure they could not get me financing. By the time I left, I had re-assed my vehicle needs and what was practical, and not only did Dahl Ford exceed my expectations, I left with a new car and a new financial plan that jumped me several years ahead in my long term goals. I am TOTALLY satisfied. Thanks, Dahl! More

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Quick and Efficient I was able to get in and combine a 9 month check-up with a Ford matter and not spend much time waiting. My attendant explained my situation and suppli I was able to get in and combine a 9 month check-up with a Ford matter and not spend much time waiting. My attendant explained my situation and supplied the proper papers to back-up his knowledge. More

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Good service; outstanding personnel! Dealer personnel are knowledgeable, efficient, and friendly. In fact they are very customer oriented. However the dealer facilities are below par fo Dealer personnel are knowledgeable, efficient, and friendly. In fact they are very customer oriented. However the dealer facilities are below par for today's automotive industry. They remind me vintage 1960's and 70's. Regardless, I feel as a valued customer. More

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oil change and order parts Everybody was helpful. Looking forward to having Dick Bailey install the parts that Dave Ogle helped me get ordered. It was also good to see my sale Everybody was helpful. Looking forward to having Dick Bailey install the parts that Dave Ogle helped me get ordered. It was also good to see my sales rep James Drummond on the way out. More

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warranty service work Both Ian and Dan helped on processing my warranty claim. Within minutes parts were ordered. Two days later my parts were in and installed. Perfect c Both Ian and Dan helped on processing my warranty claim. Within minutes parts were ordered. Two days later my parts were in and installed. Perfect customer service. Thank you Ian & Dan. Rick W. More

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Perfect customer service Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to Ian listened to my concerns and answered any questions I had. I left my vehicle there to be looked at and by the middle of the afternoon he called to let me know what they had found and things were being taken care of. My vehicle was done when they said it would be and I was back on the road! I've never had any issues with Dahl and I would recommend them to anybody! I love knowing my questions and concerns are being heard and taken care of! I know I can always call and anyone at Dahl will help me in any way they can! Thanks so much, Jen Mann More

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Great service and friendly associates. Went beyond the call of duty to handle our problem. Very friendly and good service. All elements of our visit was excellent. Keep up the good work. Went beyond the call of duty to handle our problem. Very friendly and good service. All elements of our visit was excellent. Keep up the good work. More

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