Ian Haas
Ian Haas at Dahl Ford - Davenport

Ian Haas

Service Manager

Dahl Ford - Davenport

1310 E. Kimberly Rd.
Davenport, IA 52807

4.6
170 Reviews
4.6

170 Reviews

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170 Reviews of Ian Haas

January 16, 2024

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Employee Rating

My routine oil change took much too long. I took my automobile in for a routine oil change which ought not to have taken more than half an hour. When I arrived I was told that it would take More

by bbbbbbb
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Shae Harvey

Jan 31, 2024

Dahl Ford - Davenport responded

Thank you for your honest feedback. It is very important to us. We would love to speak with you to better understand your experience with us and address any concerns you may have. Please reach out to our Service Manager, Ian, at your convenience. We look forward to hearing from you!

December 13, 2023

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Great sales and service teams. They provide an easy process for all service needs and truly want your vehicle in tip top shape when it leaves the dealership. More

by FordExplorer
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Recommend Dealer
Yes

Other Employees Tagged: Dan Medberry

Dec 19, 2023

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

December 02, 2023

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Really appreciated the pick up and delivery of our vehicle. Kept us informed on the progress and status of our car. More

by Elect145
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Recommend Dealer
Yes

Other Employees Tagged: K.V. Dahl III

Dec 07, 2023

Dahl Ford - Davenport responded

Thank you for your wonderful feedback. We are happy to hear that you enjoyed using our valet service! Your business and recommendations are greatly appreciated. We look forward to working with you again!

November 30, 2023

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April in the service department is great! Pleasant experience with every Dahl employee I interacted with. My vehicle issue was fixed and I was very satisfied as a customer! Five stars++++ More

by ruthandrews
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shae Harvey , April in Service Department

Dec 01, 2023

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are happy to hear that you had a great experience with April in our Service Department. Your business is greatly appreciated and we look forward to working with you again!

November 02, 2023

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They were able to figure what was wrong quickly and get the job done in a short time. They also checked my truck and found another problem and were able to take care of it also. More

by dandbgolfers
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 02, 2023

dandbgolfers responded

All is correct. Impressed

Nov 08, 2023

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

November 02, 2023

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Dahl Ford rocks they have always treated me like a valued customer. I have been doing business with them for 30 years. What a great dealership. More

by C.conger
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Recommend Dealer
Yes
Nov 08, 2023

Dahl Ford - Davenport responded

This is so great to hear! We are so glad to know that you always enjoy your time with us and have such a great experience. Your business and recommendations are greatly appreciated and we look forward to working with you again!

June 28, 2023

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Great service department and friendly sales department. Very helpful for problem solving. Good people and efficient More

by Paladin-vtronnes
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Recommend Dealer
Yes
Jun 30, 2023

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We are glad to hear that you always receive great service. We appreciate your business and look forward to working with you again!

June 25, 2023

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Very helpful so far. X x x x x x x x xc c c m. Good More

by Rutledgejonm
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We're glad to know that we took great care of you. Your business is very much appreciated and we look forward to working with you again!

May 22, 2023

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Service dept needs more training. I was told that the body shop would come over while my explorer was being serviced for a recall. Not true. I had to do that myself. I was told by More

by Sinklerj
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Recommend Dealer
Yes

Other Employees Tagged: Jim Isaacson, Shae Harvey , Jennifer in service. Needs training. Body shop will not walk over to service to look at your vehicle. Need another service call.

Jun 01, 2023

Dahl Ford - Davenport responded

Thank you for your honest feedback. We sincerely apologize for this misunderstanding. We do pride ourselves on the utmost customer service and we do feel we have failed you. We want to assure you we do take your feedback seriously, and we will review our processes. We hope in the future you will consider giving us another opportunity to give you a better experience.

March 24, 2023

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I have purchased multiple vehicles from Dahl Ford and have never been disappointed. I have been impressed with there sales team and Pat Auliff in particular. Their service department is top notch and th More

by RCP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Faulhaber, Pat Auliff

Mar 27, 2023

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with Pat and always receive great service. We appreciate your business and look forward to working with you again!

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