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Horacio Mireles
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Horacio Mireles | Page 25
Audi Exclusive Service Consultant
Audi San Diego
9010 Miramar Rd
San Diego, CA 92126
254 Reviews
254 Reviews
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254 Reviews of Horacio Mireles
August 02, 2018
Recall Work Very helpful and communicative. Professional, attentive. The whole process was quite easy and painless. They took care of the issue and cleaned up and Very helpful and communicative. Professional, attentive. The whole process was quite easy and painless. They took care of the issue and cleaned up and gave it a wash. Gave me a ride back to work while the car was in service. More
by DSCHRE92
Verified CustomerOther Employees Tagged: Manny Gastelum
Helpful 
August 02, 2018
Avoid This Dealership! Avoid this dealership at all costs. Every time I went to this dealership, they would tell me that loaner cars are subject to availability! Are you ki Avoid this dealership at all costs. Every time I went to this dealership, they would tell me that loaner cars are subject to availability! Are you kidding me? Just this last time, they made me wait over an hour becuase they had no cars. I became furstrated and immediately left the dealership. We have lives people, we can’t wait all day for you people to provide a loaner so people can get on with their lives! I’ve dropped like $2,000 at this dealership on repairs on a 2016 A6 and this is the best they can do! No excuses. Don’t let the free snacks and free coffee fool you, their customer service is a joke and over hyped. I’ll be calling Audi North America and complaining about my poor experience at this establishment! More
by lkyacoub
Other Employees Tagged: Ingrid Knufman
July 27, 2018
Best service ever Brought my car here for my 55k service the service mechanics were all eager to help at the end of my service they told me my water pump was leaking th Brought my car here for my 55k service the service mechanics were all eager to help at the end of my service they told me my water pump was leaking they said they can finish it an 24 hours and offered me a loan car got my car back the next day as long as I have an Audi I will get serviced here More
by JAMES_STAR1990
July 25, 2018
Audi all the way Their service was good, they didn't vacuum the inside of my car. So I decided to clean it and they came up to me and asked if I needed help. I mean ov Their service was good, they didn't vacuum the inside of my car. So I decided to clean it and they came up to me and asked if I needed help. I mean overall great customer service, maybe upper management isn't as great, but the employees are working with what they got. Yeah, I observed all of that, I have had many experiences with bad management and therefore I noticed it very clearly. More
by RASHA00KAREEM
Other Employees Tagged: Scott Kealy
July 19, 2018
Outstanding Service Department Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experi Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experience with my Audi's service and I highly recommend this dealership to anyone looking for superb service. More
by ICEMAN4ALL
Other Employees Tagged: Jerald Camacho, Brett Van Gompel
July 19, 2018
Great! The service was excellent every step of the way starting with the appointment call all the way to picking up the car. Great job guys. The service was excellent every step of the way starting with the appointment call all the way to picking up the car. Great job guys. More
by SALEMINVESTMENTS
Other Employees Tagged: Damien Burton, Manny Gastelum
July 18, 2018
Recommended Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have service package so price was right. More
by LARRYZELMAN
July 16, 2018
Very good service from Audi San Diego It was a very good experience when I took my car to Audi Dan Diego. They even provided Uber service so I didn’t need to wait there for two hours. It was a very good experience when I took my car to Audi Dan Diego. They even provided Uber service so I didn’t need to wait there for two hours. More
by MyAudi
Other Employees Tagged: Gary Akita-Ayres, Damien Burton, Manny Gastelum, Ingrid Knufman, Brett Van Gompel
July 16, 2018
New Key Fob Programmed Quick and easy. Brought in anew key from another dealership in LA, so they just had to program. No fuss and was able to relax with drinks, snacks and Quick and easy. Brought in anew key from another dealership in LA, so they just had to program. No fuss and was able to relax with drinks, snacks and WiFi. I’ve used San Diego dealership multiple times and have never had a problem. More
by Emma C.
Other Employees Tagged: Manny Gastelum
July 16, 2018
Excellent Service Quick, friendly service. Great customer service. Highly recommend! Unfortunately, I don’t recall the names of the three people primarily responsible f Quick, friendly service. Great customer service. Highly recommend! Unfortunately, I don’t recall the names of the three people primarily responsible for helping me (2 in Service, 1 with my car rental), but they all were terrific. More
by MMERRILES
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