Hiram Otero
Hiram Otero at Rivard Buick GMC
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Hiram Otero | Page 3

Sales Consultant

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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4.9
70 Reviews

Born in Chicago, formerly a Health Insurance coordinator, moved to Tampa in 2001 and has been working in the automotive industry since 2011 with achievements in Mark of Excellence, customer satisfaction, and product knowledge. Joined Rivard in 2019 where he calls it his second home. Married and blessed with three wonderful daughters. Will always serve with a smile and honesty, The Rivard way!

Dealership Experience

5 yrs, 3 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

70 Reviews

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70 Reviews of Hiram Otero

May 31, 2023

Dealership Rating
Employee Rating

This is the third vehicle that I've purchased from Rivard and I will continue to purchase my new vehicles from them and recommend them to others. Juan was friendly, helpful, and efficient and made this purch More

by RMBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Jun 02, 2023

Rivard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 24, 2023

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Our salesman, Jarrett, was Awesome in Communication and Follow-up. Had a great buying and trading experience with RIVARD and will definitely be buying from them again. More

by USAF Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Gaddy

May 26, 2023

Rivard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 04, 2023

Dealership Rating
Employee Rating

Everything went very well thru the whole process from the salesperson to the finance department More

by Tata8176.tg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Cifuentes

May 04, 2023

Rivard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 04, 2023

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I thought the dealership was very clean and the people were very nice inside the salesman and the management I was treated with respect and I think Fair I bought a 2019 Chevy canyon that is already cost m More

by randybish9
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stohlberg

Apr 06, 2023

Rivard Buick GMC responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 01, 2023

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The Magic experience Hiram is a super seller and a great person I felt super super well cared for More

by costesilva
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Recommend Dealer
Yes
Apr 03, 2023

Rivard Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 15, 2023

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Employee Rating

Rivard was very easy to work with. Low pressure, good price. Was very supportive for us to find the right car for us. More

by moliver68
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellanos

Mar 16, 2023

Rivard Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 08, 2023

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Overall experience was great. Only exception was the vehicle purchase was quite dirty on the outside. A lot of pollen. Due to finalizing purchase at around 7:30PM, the day purchas More

by ossowski85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Bauer, Five Stars

Mar 10, 2023

Rivard Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 27, 2023

Dealership Rating
Employee Rating

Seriously one of the nicest salesman ever he was so informative and took his time to explain everything to me. He never once made me feel rushed or pushed to make any decision and was very open and hon More

by savannah.renee20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2023

Rivard Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 14, 2023

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Employee Rating

Great experience, Hiram was very informative and awesome! ! Great deal on my new truck as well as my trade in. More

by fatfine3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2023

Rivard Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Rivard Buick GMC! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 01, 2023

Dealership Rating
Employee Rating

This is my second time buying a vehicle here and I am blown away by the customer service yet again. Hiram went above and beyond for me the entire time making my decisions very easy for me. More

by Klk11e0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2023

Rivard Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see me again in the future with anything else you might need. Take care! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

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