Henry Zhu | Page 36

From the moment that I expressed interest via the Smythe website, I have been treated with the utmost professionalism, courtesy, and respect. I have to admit, as an infrequent visitor of dealerships, I was website, I have been treated with the utmost professionalism, courtesy, and respect. I have to admit, as an infrequent visitor of dealerships, I was a bit nervous to visit and enter the lion’s den, so to speak. I was more than pleased to learn and experience myself that my preconception was completely wrong. From the concierge, to sales, and finally to finance, I was spoken to as a friend, educated when asked, and most importantly, not pressured to buy. I highly recommend working with Kyle and Henry if you’re in the market for a new or used vehicle. Their service was second to none. More

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Professional and courteous from start to finish. Exceeded all my expectations. As a single woman, I was dreading the experience. I couldn’t have felt more welcome and respected. Exceeded all my expectations. As a single woman, I was dreading the experience. I couldn’t have felt more welcome and respected. More

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Smythe Volvo in Summit, NJ, provided kind and no-nonsense customer service. Their approach made the experience pleasant and straightforward. customer service. Their approach made the experience pleasant and straightforward. More

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Smythe Volvo is a wonderful dealership with the most professional and personable staff! I have never had a better experience buying a car! professional and personable staff! I have never had a better experience buying a car! More

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The staff was knowledgeable, helpful, and patient, allowing us to relax and trust the process as we rushed to get a new car that fit our needs at 38 weeks pregnant! allowing us to relax and trust the process as we rushed to get a new car that fit our needs at 38 weeks pregnant! More

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Wonderful to work with from start to finish. Everyone was very helpful and knowledgeable from my salesperson Alon to Max who explained everything I needed to know and answered any questions I Everyone was very helpful and knowledgeable from my salesperson Alon to Max who explained everything I needed to know and answered any questions I had! More

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Good experience with Bob Cerza based on outlining all the info needed to make a good decision. info needed to make a good decision. More

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This is my third Volvo lease from Smythe. Bob Cerza is always a pleasure to work with, and I can't imagine leasing a car from anyone else. He always takes time to find exactly what I need and Bob Cerza is always a pleasure to work with, and I can't imagine leasing a car from anyone else. He always takes time to find exactly what I need and has always been kind, accommodating and forthright. I love my car and am once again completely convinced that Smythe is the absolute best dealership to work with. More

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Ed and Max were very professionals and explained everything in detail. No surprises, no unknowns, your get what were told everything in detail. No surprises, no unknowns, your get what were told More

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I had a very nice experience with David my sales rep. Very good guy. That said, I absolutely loved Jeremy. First he walked me through how to use my car, then he went above and beyond helping me read thi Very good guy. That said, I absolutely loved Jeremy. First he walked me through how to use my car, then he went above and beyond helping me read things and set up my phone (I forgot my readers!) and finally, he stayed with me every step of the way to make sure I was taken care of after a few stumbling blocks at the dealership. He did it with a big smile and really elevated my experience at Smythe!! I am meeting with him again next week to pick up a new key and I am delighted that he will be my point person once again! Well done, Jeremy! More

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