Hemanshu. Bagga
Hemanshu. Bagga at Norm Reeves Hyundai Superstore
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Hemanshu. Bagga | Page 3

Assistant Service Manager

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Hemanshu. Bagga

May 11, 2024

Dealership Rating
Employee Rating

Great service all around. Clean lobby, great coffee. Friendly staff who are very helpful. Technicians are fabulous. More

by Dianelatingirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Norm Reeves Hyundai Superstore responded

I'm thrilled that you had such a good experience, Diane. It's great to hear that not only do we have a friendly staff but technicians who go the extra mile. This feedback helps me to know that we're staying on track for service. Thank you! Bill Stephens, General Manager

May 11, 2024

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Employee Rating

Very knowledgeable and friendly employees. Would definitely recommend this dealership yo my family and my friends More

by Kunysz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

May 13, 2024

Norm Reeves Hyundai Superstore responded

I appreciate that you will recommend our dealership to your family and friends, Kunysz04. Glad that your experience with our staff was welcoming. Thanks so much, and I look forward to seeing you next time! Bill Stephens, General Manager

May 09, 2024

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It's a great convenient close to my house and the folks there are very professional. More

by Gonsalves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Lingao

May 10, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you found our location convenient and our team professional. We appreciate your support and look forward to serving you again in the future.

May 03, 2024

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Employee Rating

There should be a loaner car. Rides for Both of the ways should be provided More

by Sueyou99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2024

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback with us. We appreciate your suggestion for loaner cars and transportation services, and we'll definitely take it into consideration as we strive to enhance our customer experience.

May 03, 2024

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Employee Rating

Tbh it was horrible went in for an appointment didn’t have me on the schedule when I clearly made an appointment.. then they said it would be a 3 what for an oil change!!! Do what’s the use of an appoint More

by michaelle.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2024

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience with our service department and we will work to improve this. If you would like to discuss your experience further, please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

April 26, 2024

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Employee Rating

Excellent service they even gave me a ride to work. Thank you for a wonderful experience More

by Peppermintpatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're delighted to hear you had a great experience with us, and we're always here to go the extra mile for our customers. Safe travels!

April 25, 2024

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Employee Rating

Great service at Norm Reeves Hyundai Superstore. Was very helpful and informed me of my car issues . More

by K.Gonzalez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai Superstore! We're delighted to hear you had a positive experience with our service team. If you have any further questions or concerns, please don't hesitate to reach out.

April 25, 2024

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Employee Rating

Good service would recommend to all my family. Always good never had any issues here More

by gohnesorgen2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with us. If you ever need anything in the future, don't hesitate to reach out.

April 17, 2024

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Employee Rating

Excellent customer service! Professional, caring. They make you know that you matter. Love it, love it. More

by prayznhimnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 16, 2024

Dealership Rating
Employee Rating

Alejandro was very rude and not present when I needed her to answer several questions that came up throughout the day. Also, after purchasing the vehicle I had to come in the following Saturday to have a h More

by ehayes07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Castillo

Apr 17, 2024

Norm Reeves Hyundai Superstore responded

We apologize that you didn't have a perfect sales experience with our team. To discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

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