Hector Vega | Page 2

Very bad experience with both sales and service. I came into the dealership intentionally to get my 2005 Jeep Grand Cherokee Limited repaired. I was lured in by a salesperson and ended up purchasing a used into the dealership intentionally to get my 2005 Jeep Grand Cherokee Limited repaired. I was lured in by a salesperson and ended up purchasing a used 2008 Nissan Altima coupe and used my paid off 2005 Jeep Grand Cherokee as a trade (they only gave me $3500 for it and they wanted me to put down $1000 cash more). They "spotted" me the new car and took my truck which they sold at an auction 4 days later. I noticed the car kept making a noise when I would drive. I took it back to service a total of 3 times and all 3 times they could not find anything wrong with it. One morning the noise got 100 times worse and so I decided to take it to the dealership for the 4th time. On my way to the dealership, I was in the middle lane of the parkway and the front drivers side wheel (yes wheel....rim included) came off. I almost caused a 5 car collision and could have killed myself or someone else. The car was towed and the dealership gave me another car..same exact make and model but with less miles and the salesperson tried to keep everything hushed. I received the second car on March 20, 2012. Today, I found out that could not get approved from the bank and they are willing to give me back what they valued my truck at but thy have to charge me $18.95 a day for the usage of the car. I am so disgusted with this place. he people there are unethical and rude. I took my car to service 4 times for the same problem. The finance manager HECTOR VEGA IS A JERK-OFF and the most rude and repelling individual in the whole dealership. He is a narcissistic pig and too belligerent to be working with people. I feel like those people are quick to make a sale and then try to cover their behinds by screwing the customer over. I WOULD NEVER RECOMMEND THEM! More

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