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Hector Madrigal
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91 Reviews
Hector Madrigal is a seasoned Service Advisor at Chase Chevrolet, where he has been a dedicated member of the team since January 1998. With a wealth of experience as a journeyman technician, Hector brings a deep understanding of mechanics to his role as a service advisor. His bilingual ability to speak both English and Spanish has made him a valuable asset to the company, allowing him to effectively communicate with a diverse range of customers. Throughout his time at Chase Chevrolet, Hector has consistently demonstrated his commitment to delivering top-notch service and support to all of his clients
Read moreDealership Experience
26 yrs, 5 mos
Specialties & Trainings
Have been an auto tech at Chase Chevrolet from 1998 to 2012
91 Reviews
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91 Reviews of Hector Madrigal
Verified Customer
Helpful 
May 09, 2024
Not satisfied due to the following 1. The brake fluid leak was on going issue and was brought in several times when the truck was still in warranty but according to techs the leak could n The brake fluid leak was on going issue and was brought in several times when the truck was still in warranty but according to techs the leak could not be found. 2. I found the leak and where to look and advised service tech. 3. I understand that the truck is now not under warranty but due to it being an on going issue that was identified prior to the warranty expiring I feel that the Labor should have been covered and I should have only have had to pay for the parts if anything as a compromise. I am sure the on board ECU should have had the information how often the low fluid level was alarmed and at what milage it was triggered 4. Repair date was extended due to scheduling and or parts not being ordered in a timely fashion More
by DGILLAND
Other Employees Tagged: Elias Rodriguez
May 09, 2024
The service I receive was outstanding and it was very timely. The staff there did an outstanding job. It’s a pleasure doing business there. timely. The staff there did an outstanding job. It’s a pleasure doing business there. More
by alexr947
Other Employees Tagged: Angel Aceves, Elias Rodriguez, Daphne Birton, Carlos Contreras
May 08, 2024
Chase Chevrolet is the best their service department the best. Their people are the best. best. Their people are the best. More
by Eckertyr
Other Employees Tagged: Mark Overmyer
May 08, 2024
My second time car shopping at Chase and they did it again. Found a way for my purchase to go through. again. Found a way for my purchase to go through. More
by STEVETDAWSON9
Other Employees Tagged: Paul Correia, Jesse Hernandez, Bill Lakin
May 06, 2024
Always the best service! ! Staff is friendly and the value is right. We always service there. ! Staff is friendly and the value is right. We always service there. More
by cmattj
Other Employees Tagged: Matthew Constant, Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Carlos Contreras, Tyler Gittere
April 21, 2024
I took my car for service and they did a good job. I will bring my car back again. I will bring my car back again. More
by Jesus.gonzalez
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Carlos Contreras, Tyler Gittere , Kin Khoonsrivong
April 17, 2024
They took care of the problem and my concerns. They were recommended by numerous friends and family. They were recommended by numerous friends and family. More
by Fpgunter48
Other Employees Tagged: Nick Ely, Angel Aceves, Elias Rodriguez, Daphne Birton
April 06, 2024
CHASE CHEVROLET is Outstanding, honest, reliable, and courteous.. I personally live 55 miles away and I have 3 CHEVROLET vehicles that I have service at Chase CHEVROLET, because of the Relationship I es courteous.. I personally live 55 miles away and I have 3 CHEVROLET vehicles that I have service at Chase CHEVROLET, because of the Relationship I established with Service Advisor Nick Ely and Hector Madrigal.. I feel that they exemplified and provide Great Customer Service and Support.. More
by Marcus
Other Employees Tagged: Nick Ely, Elias Rodriguez
April 02, 2024
Excellent job & Angel continued to keep me informed about my vehicle I’m happy with Chase my vehicle I’m happy with Chase More
by Tess
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Carlos Contreras, Tyler Gittere , Kin Khoonsrivong
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