Hector Fernandez

Mercedes of Cutler Bay was excellent! !! If there was an option for more than 5 stars rating, I would give them all the stars. I shopped around and met a couple salesmen in other location !! If there was an option for more than 5 stars rating, I would give them all the stars. I shopped around and met a couple salesmen in other locations, and nobody treated us better than Hector. He was attentive, knowledgeable, and patient. He catered to all of our needs and never tried to up sell us. We never felt pressured to buy, or uncomfortable at any point. In fact, it’s the most comfortable I’ve ever felt in any dealership. He really went above and beyond to find the car that we wanted and suited us the best. They say all car salesmen are soulless sharks but I can speak from experience that Hector the salesman and Oscar the manager were the most pleasant sharks to swim with. If you’re going to get a Mercedes this is the place to go, and ask for these guys, you won’t have a better experience anywhere else. More

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All of employees at this location were genuinely considerate, professional, and extremely helpful. They helped me to make a purchase quickly and orderly. I highly recommend them. Their showroom was considerate, professional, and extremely helpful. They helped me to make a purchase quickly and orderly. I highly recommend them. Their showroom was above top notch! More

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The costumer service at Mercedes Benz of Cutler Bay is wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My hu wonderful. Everyone we dealt with was extremely friendly and helpful. They take their time to explain the details of the car and the financing. My husband and I are extremely happy with our purchase. More

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We want to thank Mercedes Benz of Cutler Bay for their professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They were excellent with us .Good customer Service i is what makes the difference!!!!!! More

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It was a Wonderful wonderful experience, they were Kind, pleasant and respectable the best ever! pleasant and respectable the best ever! More

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They are friendly, respectful, knowledgeable, courteous, and trustworthy. This place is top notch, super clean! and they are NOT pushy at all. I can describe my experience with them as the easiest and most and trustworthy. This place is top notch, super clean! and they are NOT pushy at all. I can describe my experience with them as the easiest and most stress-free. Daniel Baster, the sales director, Hector Fernandez, sales consultant, and José Gonzales, Financial Services Consultant, did an amazing job guiding me on my new Merc transaction. Thank you all for your support! You are the best! This Merc dealer is the best! More

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Pleasant, quick and friendly service. Hector and Oscar were very knowledgeable, and courteous complete professional service. My wife and I are very happy and look forward to continue business, in the near were very knowledgeable, and courteous complete professional service. My wife and I are very happy and look forward to continue business, in the near future. More

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