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Heather Liautaud
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Heather Liautaud | Page 8
BMW Sales Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
85 Reviews
Hello everyone! I will start by saying I won’t make your experience at a car dealership your typical one. I am a BMW advocate and with that passion, I get the most fulfillment getting hands on with my clients. I will assess your needs and desires to find you your perfect vehicle match. Lets not spend too much time at the desk because getting behind the wheel to discover the technology, safety, luxury and of course- performance, is the best part. Staying within your limits we can push the envelope so you can understand why BMW is named The Ultimate Driving Machine. I’ll open you up to a whole new world. So don’t miss out, I’m here to change the game and you'll find that the redundant, painful and boring days of vehicle shopping are gone.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
Specialties & Trainings
Master Certified BMW Genius
85 Reviews
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85 Reviews of Heather Liautaud
May 31, 2019
Great service, absolutely fantastic people to deal with. They went out of their way to make us comfortable and treated us as if we were family. service, absolutely fantastic people to deal with. They went out of their way to make us comfortable and treated us as if we were family. More
by Bob
Other Employees Tagged: Derek Gruendemann, Eric Pedersen
Helpful 
May 17, 2019
Providing accurate and no pressure sales and service. From the day you purchase a car from this dealer, to the required or non-required services provided, they (the entire team) stand behind the customer From the day you purchase a car from this dealer, to the required or non-required services provided, they (the entire team) stand behind the customer to give him/her the feeling that you are not just a number. An absolute rarity in todays hectic atmosphere ! More
by hollandsglory
May 16, 2019
Great Experience! I worked with Heather and she found exactly the car I wanted down to color choices. She is very knowledgeable, considerate and professional while keep I worked with Heather and she found exactly the car I wanted down to color choices. She is very knowledgeable, considerate and professional while keeping the process relaxed. Heather made us feel comfortable and listened to. The team of Derek, Heather and Rich made buying a car actually enjoyable! More
by MiaB
Other Employees Tagged: Leah Ruscitti-Smalley , Derek Gruendemann, Rich Spears
May 13, 2019
Excellent customer service My sales rep was Heather, she did awesome and worked so hard along with the manager to get me the vehicle I wanted, highly recommend it go with heathe My sales rep was Heather, she did awesome and worked so hard along with the manager to get me the vehicle I wanted, highly recommend it go with heather she’s great 👍🏽 More
by LuisGlz
Other Employees Tagged: Derek Gruendemann, Rich Spears
May 10, 2019
Positive experience at Crystal Lake BMW I want to thank Gale for working with me on the sale. Gale was very responsive and helped me all the way through the process. Eric was great to I want to thank Gale for working with me on the sale. Gale was very responsive and helped me all the way through the process. Eric was great to work with on the financing and extended warranty part of the sale. Heather was very helpful post purchase getting me familiar with the vehicle. I appreciate the professional way that they did their business. I will recommend this dealership to my friends and colleagues. More
by Duffy
Other Employees Tagged: Leah Ruscitti-Smalley, Dan Brzozowski , Gale Ekern, Eric Pedersen
April 10, 2019
Superb Service, Completely Satisfied The Team at Crystal Lake BMW was amazing, they found me the perfect car! I highly recommend anyone looking for a new car to stop by. They are committe The Team at Crystal Lake BMW was amazing, they found me the perfect car! I highly recommend anyone looking for a new car to stop by. They are committed to providing a positive customer experience combined with personal attention to every detail. More
by Jamieandericka
Other Employees Tagged: Dan Brzozowski, Michelle Canova , TIm Conlon, Derek Gruendemann, Rob Jacobus, Rich Spears
November 21, 2018
Our New 2019 X5 We worked with Heather on getting our new car. The experience of buying this car was fast and smooth. Heather has a great personality and great to wor We worked with Heather on getting our new car. The experience of buying this car was fast and smooth. Heather has a great personality and great to work with More
by Desai
Other Employees Tagged: Leah Ruscitti-Smalley
November 21, 2018
Great Energy, Great Deals I loved working with Heather! She was so nice and was willing to show and explain everything to us. We came in looking for a BMW X1 but ended up with I loved working with Heather! She was so nice and was willing to show and explain everything to us. We came in looking for a BMW X1 but ended up with a Mazda CX-5 Grand Tourung. I can definitely see us doing business with them in the future! More
by LA1231
Other Employees Tagged: Alex Silva , Rich Spears
September 29, 2018
Great Experience Excellent experience. Very easy to work with on the purchase of my new car. I would recommend working with this dealership. Great team from the sal Excellent experience. Very easy to work with on the purchase of my new car. I would recommend working with this dealership. Great team from the sales experience, finalizing the purchase and finance. More
by Laura1461
Other Employees Tagged: Fabian Brooks, Bob Miller, Rich Spears
September 07, 2018
Great Car Buying ! I just bought my second car from Bob Miller! Can't say enough good things about my experience buying from Bob, Sales manager Fabian, and everyone at t I just bought my second car from Bob Miller! Can't say enough good things about my experience buying from Bob, Sales manager Fabian, and everyone at this dealership! More
by Ric
Other Employees Tagged: Michelle Canova, Derek Cogdill , Fabian Brooks, Derek Gruendemann, Bob Miller, Rich Spears
