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Heather Chicoine
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Heather Chicoine | Page 3
Sales Consultant
INFINITI of San Antonio
12150 W Interstate 10
San Antonio, TX 78230
39 Reviews
Dealership Experience
3 yrs, 6 mos
Industry Experience
5 yrs, 8 mos
Languages Spoken
English
39 Reviews
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39 Reviews of Heather Chicoine
May 27, 2023
The whole experience was very professional and effortless. When I was caught deciding between two cars my salesperson managed to find a similar model on the lot so I was able to compare the two li effortless. When I was caught deciding between two cars my salesperson managed to find a similar model on the lot so I was able to compare the two literally side by side. It helped me feel confident in my choice and made my purchase all the more better. More
by DaisyJoy
Helpful 
May 27, 2023
Very efficient and friendly. Most sales people in showroom spoke to me. Heather assisted with everything. Saw car on auto trader Saturday morning and drove it home Saturday after Most sales people in showroom spoke to me. Heather assisted with everything. Saw car on auto trader Saturday morning and drove it home Saturday afternoon. I live one hour from the dealership. More
by Jack
April 30, 2023
Excellent no pressure experience with Heather C. We purchased our new Q50 in and out in a few hours with quick and courteous service from everyone involved. We purchased our new Q50 in and out in a few hours with quick and courteous service from everyone involved. More
by Nancy
April 16, 2023
Grubbs Infinity went above and beyond. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. Heather and Jamal could not have been more helpful and accommodating. Heather and Ashley made the paper work very easy. More
by judybschimmel
April 07, 2023
Always friendly and ready to help they keep you updated every step of the way and deliver what they said they would. every step of the way and deliver what they said they would. More
by jessefernandez25
Other Employees Tagged: Kenny Jensen , Shawndy Aguirre, Alan Artavia, Ricky Barrow
March 24, 2023
I started looking for a vehicle at the end of 2022. Unfortunately, 2023 did not start out well for my family. We had two family members pass and Heather and Jamal were very professional, kind and pat Unfortunately, 2023 did not start out well for my family. We had two family members pass and Heather and Jamal were very professional, kind and patient with the time I was out of town. once I return the service went very smooth and quickly. Very much happy with my new QX80!!!! More
by alnjelly
March 22, 2023
Awesome team of professionals. Never pressured and amazing service. Very courteous. Chris and Heather were awesome. Overall a great experience. Never pressured and amazing service. Very courteous. Chris and Heather were awesome. Overall a great experience. More
by donn.gonzalesnp
Other Employees Tagged: Chris
March 04, 2023
Very professional and attentive service. Made the purchase very straightforward and convenient. Actually found me the car. I was looking for a contacted me about it availability. Would highl Made the purchase very straightforward and convenient. Actually found me the car. I was looking for a contacted me about it availability. Would highly recommend Very professional and attentive service. Made the purchase very straightforward and convenient. Actually found me the car. I was looking for and contacted me about it to availability. Would highly recommend this dealership and my sales person Heather .. More
by Rwoodard
Other Employees Tagged: Kenny Jensen , Shawndy Aguirre
March 01, 2023
Overall, Grubbs was very considerate and quite easy to work with for my first car-buying experience! Heather in sales was fantastic and worked to ensure that all of my needs were met, but I did have to ma work with for my first car-buying experience! Heather in sales was fantastic and worked to ensure that all of my needs were met, but I did have to make two appointments to the dealership which may not have had to happen if the status of the truck was communicated a little more clearly. That did cause a bit of an issue for me since I live about an hour away and had to find a ride to the dealership twice. There was also a slight issue with getting the financing details figured out, but I understood as I'm a college student and it would be an abnormal case. Being my first car-buying experience, I was already feeling a little bit of stress, but the finance employee didn't really help as he (perhaps through no fault of his own) was making me feel as I were responsible for the issues and was a little short with me on occasion. Overall, that whole process felt quite rushed, as if they just wanted to get me out of the door. I understand that I wasn't buying the most expensive car, but I still feel like I should have had a little bit more care in that area. For the most part, the truck has been working wonderfully. About three days into my ownership of it, however, the truck wouldn't start. The battery terminals were corroded beyond use and needed to be replaced. It was an easy enough job for me to do myself and only cost about $35 and 30 minutes of work, but it still should have been caught well before they considered selling it. More
by Joseph Chalfant
