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Hazem Radwan
Hazem Radwan | Page 36
Service Advisor
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
365 Reviews
365 Reviews
Write a ReviewDealership Experience
5 yrs, 6 mos
Industry Experience
5 yrs, 6 mos
Languages Spoken
Danish
365 Reviews of Hazem Radwan
November 09, 2020
Disgraceful, it took 9 weeks to figure out y a 2 week old car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And n car couldn't start...blamed me the whole time for there being no gas...later found that there was gas and just couldn't fix the issue it self. And never did...Last Ford I buy !!!!! The single star is being generous More
by cpisculli22
Verified Customer
Helpful 
October 30, 2020
There was a problem with the paint bubbling on the hood of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. of my vehicle. When I bought it in for service Haz told there was no charge. Dana stands behind their products. More
by fpm208
October 29, 2020
The sales manager, Doug Hansen is a miserable, moron. I was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to put it on. I tried to talk to him, but he was dismissive and told me. “You don’t have to take the deal, go!!”. This is after I sat with the the insurance staff and added the new Corsair to my policy and was completing the financial paperwork. I agreed to the license plate frame on the front and back with the dealership. I didn’t want the decal on the rear of my vehicle. Hansen took it personally and would rather I walk away from leasing the vehicle, then oblige a paying customer. Needless to say, I will not be getting a vehicle from Dana Motors in my lifetime. And I’m telling everyone I know to tell everyone they know, not to ever go to Dana Motors. I feel bad for the salesperson because Doug Hansens arrogance and petulance cost him a sale. I hope Lincoln removes Doug Hansen from his position More
by judesib@hotmail.com
Other Employees Tagged: Danielle Barbaria , Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan , Michael Varela, Tara Welsome, Doug Hansen
October 27, 2020
I always have a good experience at Dana Ford Lincoln no matter that the issue is. The service department is reliable and they gets the work done. matter that the issue is. The service department is reliable and they gets the work done. More
by V_Fabiani
Other Employees Tagged: Danielle Barbaria , Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan , Michael Varela, Tara Welsome
October 26, 2020
They did a fabulous job getting us in and getting us out taking care of the repair were very polite and efficient I highly recommend Dana Motors taking care of the repair were very polite and efficient I highly recommend Dana Motors More
by Mariothecandyman@ail.com
Other Employees Tagged: Danielle Barbaria , Paul Aguilar, Marc Brown, Patrick Ciotola, Juan Estrella, Patricia Farag, Charles Puhan , Michael Varela, Tara Welsome
October 21, 2020
Quick accomplished the recall rather nicely. Everyone was very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. very professional and friendly. Visited a few cars while we were waiting. Have used this dealership for many years. More
by coachsel1
October 21, 2020
They provided great service, they have great employees, There were no problems, who could as for anything more? I only have my truck serviced there. There were no problems, who could as for anything more? I only have my truck serviced there. More
by JLSN
Other Employees Tagged: Michael Varela
October 16, 2020
This is my second lease, but never needed service. Check engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel engine light came on in my Ford Fusion .called for appointment in august and was given October date. Needless to say light went off and had to cancel. Cannot inspect without light. Light came back on .and appt. 3 weeks away. Brought car on September 29, no loaner and did not get back till 10/02. One day later light is back. Brought back 10/5. No one calls to tell you anything, I called NUMEROUS times, getting a run around for answers. No loaner available again! Finally got car back on 10/9, with 45 miles added to my mileage. Did they use my car for loaner???do they not have enough help or competent help? It was a terribly frustrating experience I hope to never repeat. Keith Curran is manager and should check into this. He can confer with Haz Radwan. More
by New lease MAW
Other Employees Tagged: Curran, Keith
October 14, 2020
Brought my Mustang in again to have additional equipment installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car installed. Keith the service manager was courteous and made sure the service was done timely and correctly. Mike the technician who worked on my car once again showed me the quality and care I’m used to receiving. Hazem in the service department made sure I was taken care once I arrived and kept me updated until the car was ready for pickup. Very satisfied once again. More
by joeylut
Other Employees Tagged: Mike (technician)
October 13, 2020
The pick up and drop off service was very very very convenient! The Dana team was very timely and responsive. Thank you for a great experience. convenient! The Dana team was very timely and responsive. Thank you for a great experience. More
by carolyn1ferraro
Other Employees Tagged: Danielle Barbaria , Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan , Michael Varela, Tara Welsome
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