Harvey Nyien | Page 34

Low on pressure; High on expertise; Local dealership; Harvey was extremely knowledgeable and easy to work with. They let me have an extended test drive by myself so I could go over all car features at my Harvey was extremely knowledgeable and easy to work with. They let me have an extended test drive by myself so I could go over all car features at my own pace. Great coffee. More

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Harvey Nyien is an excellent, fine gentleman. We nicely agreed on a good price. He knows the car and showed us the features very nicely. His expertise with the video system is amazing. He did every step e agreed on a good price. He knows the car and showed us the features very nicely. His expertise with the video system is amazing. He did every step efficiently and expertly, from meeting us at the door to when we drove off with the new Camry. John Roncone can do the financing with his eyes closed. We completed the financing quickly. We had bought a Cressida, an Avalon, and 2 Camrys from other Toyota dealers in the past. This was our first time from Toyota of Naperville. Purchasing this Camry from Harvey Nyien and financing with John Roncone at Toyota of Naperville was a nice experience. I would recommend Harvey, John, and Toyota of Naperville to others. More

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Harvey Nyien was very helpful: from finding the right car to explaining the features to answering my concerns and he even enlisted the help of a service technician when I had concerns about the cost of repai to explaining the features to answering my concerns and he even enlisted the help of a service technician when I had concerns about the cost of repairs after the warranty. I love my car. More

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Enjoyed our experience with this dealership very much. We found the sales person (Harvey Nyien) very patient, knowledgeable, and thorough with all details relating to the purchase and use of our new vehic We found the sales person (Harvey Nyien) very patient, knowledgeable, and thorough with all details relating to the purchase and use of our new vehicle. We felt that we received a good deal on the vehicle and were treated well during the buy process by all concerned at the dealership. This was our first experience with Toyota of Naperville, but it certainly will not be our last. We would recommend this dealership to any family or friend looking for a vehicle. We might add that we traveled 120 miles to buy our new vehicle and it was worth the time and effort. More

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I have mostly great things to say about my buying experience with Toyota of Naperville. My salesperson, Harvey Nyien, went way beyond to make sure we got everything we needed. He even stayed way be experience with Toyota of Naperville. My salesperson, Harvey Nyien, went way beyond to make sure we got everything we needed. He even stayed way beyond his quitting time to make sure the process went off without a hitch. We have also had our car serviced and it couldn't have been smoother or been run by better and more friendly people. I'll use them anytime I need any thing. My only complaint was with the pricing. After paying full price for a fully loaded Camry Hybrid including several addon which included the extended warranty, The offered us virtually nothing for our trade-in. I know it wasn't worth much, but they could have offered us more to make us feel like they were really going above and beyond for us. I know they made a lot off the sale, but it left us feeling that the profit was more important to them than us as customers. Even with that slightly negative feeling, I would use them again and have recommended them to several friends. More

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Harvey does a great job- not pushy, but knowledgeable about the vehicles. Knows when to acknowledge and when to defer to others. Dealership has a good inventory level and works to make a deal happen !! about the vehicles. Knows when to acknowledge and when to defer to others. Dealership has a good inventory level and works to make a deal happen !! Great job!! More

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Harvey was very friendly. He wasn't pushy at all. He answered any questions I had, plus explained many features of the car while I took it out for a test drive. I liked his mellow approach. He is very k answered any questions I had, plus explained many features of the car while I took it out for a test drive. I liked his mellow approach. He is very knowledgable. He even called and emailed me after I purchased the car to see if everything was okay. Dave was also very helpful in explaining the different options I had in adding features to the car and also warranty and maintenance information. More

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Harvey Nyien was wonderful to work with. We have known Harvey a couple of years and he has maintained periodic contact with us during last year. When we realized our Prius C was too small and the seats w Harvey a couple of years and he has maintained periodic contact with us during last year. When we realized our Prius C was too small and the seats were not fitting us we went to him and explained our problem. Harvey listened carefully and then recommended we try the Prius V. It turned out to be perfect for our needs. Harvey is an excellent communicator. He speaks clearly and concisely. His speed of speaking is moderate so that we understand what he is saying. He speaks in a low volume and doesn't have the HYPE common with so many auto sales people. He is knowledgable about his products and suggests concerns that we should consider in making a purchase decision. Harvey doesn't sell cars but assists the buyer through the process of selecting the right automobile. He is trustworthy and honest. We have purchased 7 automobiles from another Toyota dealer. Harvey has caused us to switch our allegiance to Toyota of Naperville. Thank you, Harvey. You have become a good friend. More

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Harvey Nyien does a wonderful job in selling cars. He listens carefully to our needs, he is knowledgeable about the cars and their features, and communicates clearly without the hype that can be common i listens carefully to our needs, he is knowledgeable about the cars and their features, and communicates clearly without the hype that can be common in buying a new automobile. Harvey maintained periodic contact with us throughout the past year and has become a friend. He is trustworthy and thinks of things for us to consider that we hadn't thought of. His no pressure sales approach is unique and very welcome as the car buying decision does involve a significant investment. He is the reason that we switched from another Toyota dealer to Toyota of Naperville. Thank you, Harvey! More

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My wife and I have been using Toyota of Naperville since 2006, when my wife purchased her Corolla there, and we have been loyal customers ever since. On my visit in January 2013, I was in for service, and f 2006, when my wife purchased her Corolla there, and we have been loyal customers ever since. On my visit in January 2013, I was in for service, and found a 2011 Camry that was priced just right. Harvey Nyien and Mark Witt were patient and professional during the entire process, and made me feel very comfortable and there was never any pressure to close the sale. Suha Oner in the Finance Department was also very pleasant and professional, explaining the different warranty options and once again, there was never any high pressure to buy. I have recomended Toyota of Naperville to many of my friends over the years, and my recent visit solidifies my belief that the best place to buy a car in Chicagoland is Toyota of Naperville! Thanks again to Harvey, Mark and Suha! More

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