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Harold Stone
Harold Stone at Ciocca Toyota of Williamsport
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Harold Stone | Page 17

Service Manager

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.6
174 Reviews
4.6

174 Reviews

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174 Reviews of Harold Stone

June 22, 2023

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Employee Rating

The Brakes were checked out and nothing was found to be wrong with the brakes!! More

by zippymisty
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross , Nate Ahearn

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Jun 23, 2023

Ciocca Toyota of Williamsport responded

Hi Zippymisty, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

June 21, 2023

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Very disappointing that there was no owner manual in the car . I guess it was to much to ask for one . I got no response to get help with this problem. I’m VERY DISAPPOINTED! More

by DOUGBOHART.1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck, Timothy Willets, Braydon Cross , Nate Ahearn, Tim willets

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Jun 21, 2023

Ciocca Toyota of Williamsport responded

Hello! This is John Broome, the General Manager of Ciocca Toyota! This is the first i am hearing of this scenario and i am happy to make sure you get one! Sorry for any inconvenience, please call my cell phone @ 570-279-1053 at your earliset convenience! thanks!!

June 21, 2023

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Service department has been great for both our Tundra and Rav. They get us in when we want and get us back on the road in a timely fashion. More

by brad.larson1962
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 22, 2023

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 21, 2023

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Quick service, was only there for an hour for a diagnostic check, they gave me a 33% discount on their minimum charge because it was a simple problem, couldn’t be happier More

by Kat
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Recommend Dealer
Yes
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Jun 22, 2023

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Kat!

June 21, 2023

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Employee Rating

Very Happy! ! Fabulous!! Everything is now up to date Thank You so much!! We are very Hapy!! Thanks again ❤️ More

by zippymisty
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross , Nate Ahearn

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Jun 22, 2023

Ciocca Toyota of Williamsport responded

Thank YOU for choosing our team to help you with your car servicing. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

June 20, 2023

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It has been a good experience overall. Staff seem caring. Facility is clean and well taken care of. More

by SCOTTY41090
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Recommend Dealer
Yes
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Jun 20, 2023

Ciocca Toyota of Williamsport responded

Scotty, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 20, 2023

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I always love going to this dealership, the people there are always friendly and welcoming and honestly I wouldn't buy a car from anyone else. More

by DANIELMJAMES69
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Marissa Tomasella, Andrew Strange

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Jun 20, 2023

Ciocca Toyota of Williamsport responded

Hi Daniel. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 20, 2023

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Very pleasant to deal with. The gentleman who took in my vehicle was very courteous and explained everything they were supposed to do during my visit More

by BOZ357
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Recommend Dealer
Yes
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Jun 20, 2023

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 20, 2023

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I thought it took a little to long to get my truck back other wise the service was great More

by VERIFIED
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Broome, Kory Eck, Phil Holter, Brent Engleman, Braydon Cross , Nate Ahearn

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Jun 20, 2023

Ciocca Toyota of Williamsport responded

We are happy to hear the service was great, but we apologize for the wait during your visit! We are currently working to cut down on the wait time and improve the experience for all of our customers!

June 17, 2023

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When I take my 2022 Toyota Chr to Cioccas for servicing, everyone there is always so friendly I would recommend them to anyone who wants to purchase a vehichle More

by GMANGLE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lockard

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Jun 19, 2023

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, GMANGLE1960! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Jun 19, 2023

GMANGLE1960 responded

Your welcome very much

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