Hamza Awadalla

Gerson and the entire Serramonte Ford team were exceptional, hospitable, genuine, and incredibly knowledgable overall. In my experience, car dealership experiences have never been as enjoyable, str exceptional, hospitable, genuine, and incredibly knowledgable overall. In my experience, car dealership experiences have never been as enjoyable, stress free, and fun as the experience I had trading in my car and buying a certified pre-owned mustang from Gerson (and the team). Gerson was the only salesman of all the dealerships I contacted who reached out via email with a photo of a car similar to what I was looking for — that was a really amazing first impression, and made me feel welcomed. I visited the Serramonte Ford location twice, and both times I was treated fairly and with respect. All of my questions were answered either by Gerson himself, a manager and/or specialist from the team (Sebastian, Jason) All the way down to the final steps, during the financing and contract signing phase, the whole sale/purchase was a fun and exciting experience. Hazma was great, professional, kind/pleasant, and made sure to explain to me all the various forms and contracts, and the value of additional protection plans. Thanks for the best car dealership experience I have ever had! I couldn’t be happier in my new (certified pre owner) car! More

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I couldn't have asked for a better dealership team. Anthony and Hamza helped me in every way possible. That had to be one of the quickest car buying experiences, ever. When I'm looking to buy a car aga Anthony and Hamza helped me in every way possible. That had to be one of the quickest car buying experiences, ever. When I'm looking to buy a car again, ill be going here first. More

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My wife and I had a wonderful experience at Serramonte Ford. Leo Espinosa was fantastic, very knowledgeable and patient with us. He explained all of the features of our new truck and helped us familiarize Ford. Leo Espinosa was fantastic, very knowledgeable and patient with us. He explained all of the features of our new truck and helped us familiarize ourselves with it. We are very happy with our purchase and would visit again. More

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Gerson provided superior service. He demonstrated a high level of knowledge on features and details of the hybrid maverick we were interested in. Gerson followed up and followed thru He demonstrated a high level of knowledge on features and details of the hybrid maverick we were interested in. Gerson followed up and followed thru with us, after meeting us at the Fog fest. Gerson is very courteous, cordial and competent. If we have additional automotive needs in the future Gerson is who we would call first. More

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Generis is an EXCELLENT rep to work with. His knowledge of the car was extensive and he made the purchasing process so easy. No question was frowned upon when asked and every explanation give His knowledge of the car was extensive and he made the purchasing process so easy. No question was frowned upon when asked and every explanation given was detailed and thorough. After we thought we were done, he walked us to our new car and explained all the features and even showed us ones we would have never noticed. If you are a first time buyer or just someone who just needs to buy a new car, ask for him!! You won’t be disappointed! More

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This is my 4th consecutive Ford lease and the reason that I came back to Serramonte Ford for our Mach E purchase is because hands down they are the BEST Ford dealership I have worked with. Thank you Oday (sa I came back to Serramonte Ford for our Mach E purchase is because hands down they are the BEST Ford dealership I have worked with. Thank you Oday (sales) and Hamza (financing) for all your help and making this buying experience stellar. Your communication and service is remarkable! Best car buying experience ever! More

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Great service! Alfredo and the crew took care of me even when I told them I’d been up all night at a fire! They sped up all the things they could. Alfredo and the crew took care of me even when I told them I’d been up all night at a fire! They sped up all the things they could. More

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Great new car department very helpful sales people like Michael Banko go out of there way to make to whole experience so simple and fast. Michael Banko programmed everything for me so my drive away was mag Michael Banko go out of there way to make to whole experience so simple and fast. Michael Banko programmed everything for me so my drive away was magnificent……. More

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We had a quick and easy time purchasing a new Escape from Serramonte Ford. Oday and Hamza were extremely helpful and no pressure. Serramonte Ford. Oday and Hamza were extremely helpful and no pressure. More

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Erick is a very helpful with us he speak Spanish and a answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil More

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