Greg Winter | Page 6

Outstanding Experience I have been shopping for a vehicle for several weeks and then came to Matt Slap. They took the time to review all aspects of their different vehicles I have been shopping for a vehicle for several weeks and then came to Matt Slap. They took the time to review all aspects of their different vehicles with me and treated us with white glove service! I cannot say enough good things about my sales woman, Susanna and manager Greg. Thank you for helping me find a car I can love! More

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Good experience from beginning to end An internet search resulted in courteous phone call. She helped us set up an same day appointment .As this is my car, Susanna Smith was super to work An internet search resulted in courteous phone call. She helped us set up an same day appointment .As this is my car, Susanna Smith was super to work with. (My son has a Subaru, but I had only ridden in it). Susanna explained all the highlights of the Crosstrek before we took it out for a test drive. We talked numbers after we talked colors and things I wanted on a vehicle,, but I informed her I still had another vehicle that I needed to check out. She followed up with an email and a text message and after I had driven the other car, I told her to look for the Crosstrek I wanted, but I wanted to drive one again before I made the final decision, so she took me on a second test drive and then proceeded to find me "MY CAR", today I drove away in my new Crosstrek after being given a great tutorial on all the features of the vehicle. I received exceptional service from Susanna Smith and found the entire staff I came in contact with to be cheerful. knowledgeable, and easy to work with.. More

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First Car Purchase I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, w I went to Matt Slap Subaru to test drive a Crosstrek for the second time after having a positive experience with this vehicle the first time around, when I was not quite ready to make the purchase. Jeremy Heydemann came out shortly thereafter and helped me with test driving the vehicle. He was very helpful in explaining the functionality of the vehicle - he also gave us a tour of the dealership and the service center and was very respectful and helpful through the whole process. I work with sales people for a living and I found Jeremy to be really refreshing in comparison. He was not pushy or aggressive - he was patient and I felt like he worked hard to get the best deal for me - on both the price of my car and the value I got for my trade-in. He was also very respectful and gracious towards my mother (who was not a part of the transaction and was just there to support me) - which I really appreciated. He was very responsive to all of my questions and concerns. I really appreciated all that he did to make this purchase - my first car purchase - a smooth one. He really guided us through this whole process and made himself available to me if I had any questions or concerns in the days following this sale. Overall, I'm really happy with this purchase and very pleased with my experience with Jeremy at Matt Slap Subaru. More

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new car experience At first I did not have the best experience with my first sales representative but after talking to the management team, they connected me with a seni At first I did not have the best experience with my first sales representative but after talking to the management team, they connected me with a senior staff member who helped me through the car buying experience. The staff went above and beyond to explain every detail along the way. More

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Great sales experience Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfor Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfortable showroom More

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Amazing! Greg was extremely polite, answered all of our questions and was not pushy at all. Even came in on his day off to meet us to finalize everything. Love Greg was extremely polite, answered all of our questions and was not pushy at all. Even came in on his day off to meet us to finalize everything. Loved him! More

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Excellent customer care and service Greg was a caring and respectful salesman. His attention to detail, knowledgeable advice, and quality care ensure I made the right choice of vehicle f Greg was a caring and respectful salesman. His attention to detail, knowledgeable advice, and quality care ensure I made the right choice of vehicle for my needs and range! I'd recommend Greg at Matt Slap Subaru over any other dealers in the area! More

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Bought a new car Didn't want as many bells and whistles as we purchased but the car was for my wife and she loves everything about our 2017 Subaru Outback 2.5i Premium Didn't want as many bells and whistles as we purchased but the car was for my wife and she loves everything about our 2017 Subaru Outback 2.5i Premium vehicle. Bought it in an afternoon. Great experience at Matt Slap. More

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Sale gentleman Greg Winter was our chief salesman in Matt Slap Subaru and he could not have been more knowledgeable, Kind or pleasant the other gentleman we met weer Greg Winter was our chief salesman in Matt Slap Subaru and he could not have been more knowledgeable, Kind or pleasant the other gentleman we met weer very polite also. More

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Great intro to Subaru I've been a life-time Honda driver and owner. It was time to let my high-mileage Pilot go as our family grew and it started to cost more to maintain I've been a life-time Honda driver and owner. It was time to let my high-mileage Pilot go as our family grew and it started to cost more to maintain (I loved that car). I opened my search for a replacement from Honda to Subaru based on the many great things I've heard via friends and family - both new and long-time Subaru owners. I began my search online, searching all dealers near me, looking at their in-stock Outbacks and Foresters. Since all had decent stock of what I was hoping would make it into our price range, I decided to narrow it down to Matt Slap, the closest Subaru dealer to us. I first contacted them to setup a test drive using the pop-up on their website. I was called by Mary T to ask when I could come in. She was pleasant, but unfortunately I was at work and couldn't talk long. A day later I again went to the website and setup an appointment for a test drive, easy thing to do. I was greeted by Greg Winter at the door. Friendly right off the bat and ready to help. We cut to the chase and got out on the lot to take a look. It wasn't long before I was behind the wheel of a Outback Premium. We talked about the car as I drove, of course and, moreover, OTHER makes. He knows his cars and the details! Much more than I could ever care to know or take time to. My point is that it made me feel like he wasn't just going to keep directing me as to why Subaru was great but what else is out there is today's world of cars. Again, something I don't think about much, until ready to purchase a new one. We took a Forester Premium out next. Another pleasant ride and more "car talk". When we returned we looked at other trims of Forester and talked over what I'd look for in price, along with what else they might have in stock. Not long after we were off to their lot on 273, to compare even more. A Forester caught my eye and so we headed back to the dealer to talk more and see what they could do for me. The summation of the rest of the visit: -They looked at my Pilot and gave me a very fair value on it (it being a Honda DID have an impact on whether they would entertain taking it or not) - They gave me a better price on the Forester I wanted after the initial monthly payment wouldn't work for our budget - Greg remained professional and comfortable to talk to and work with throughout the process after I accepted their offer - Larry came by to check on things and ask what I thought, but beyond that had little interaction with him (a nice guy for sure though!) - Finance with Michael went smoothly and was easy for me to understand my additional options. I didn't feel pressured at any point. He's good at his job and, like Greg and Larry, professional, yet comfortable - The last person to help me out was Amanda, who oriented me to me new car and help me clean out my Pilot (YES, I took home my Forester that same day I went in to "just look"!). She was able to answer every question I had and was personable and pleasant. It was a LONG day, having shown up around 9:00AM and left around 1:45. I never felt pressured to buy that day. I was even asked if I would take it home that day if I could and I said that I would consider it. Sure, I was excited to get a new car and maybe anxious and impatient, however I felt good about it driving home, ready to show it off to the family. I'll have a follow-up appointment in the next few weeks. All in all a great experience at Matt Slap! More

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