Gonzalo Cano

Fast and easy! Great experience with Gonzalo. He made my lease return and new purchase so easy and quick. He was always available to answer my questions and gave sou Great experience with Gonzalo. He made my lease return and new purchase so easy and quick. He was always available to answer my questions and gave sound advice and recommendations. More

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Easy sales process We just leased our second BMW (X5) from New Century BMW. Gonzalo did a great job on the transaction - no pressure, understood our needs, importance o We just leased our second BMW (X5) from New Century BMW. Gonzalo did a great job on the transaction - no pressure, understood our needs, importance of getting a great deal. Did not experience any pressure which was refreshing. Definitely will be back for future BMW purchases / leases. More

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End-of-lease process was a surprisingly positive experience I received a call from Gonzalo when I was two payments away from the end of my lease. He offered to go over with me some incentive offers for a new le I received a call from Gonzalo when I was two payments away from the end of my lease. He offered to go over with me some incentive offers for a new lease. Although my lease was financed through BMW Monrovia, I’ve taken my cars to New Century for service many times over the years. I know them to be friendly and efficient, and I was anxious about owing $4K at the end of my lease due to over-mileage. Gonzalo was straightforward with me and didn’t subject to me to the typical sales pitch or try hard-sell tactics. His honesty and the respectful way he worked with me made it the most positive experience of I’ve ever had with getting into a new vehicle. He clearly presented the essential information to allow me to understand my options and make an informed decision. There were no slight-of-hand tricks. There was no B.S. What is usually a stressful experience turned out to be surprisingly positive. More

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Great experience Great,fast,helpful ,good customer service ,highly recommed .had lots of helpful information for first time driving a BMW . very welcoming ,patient ,un Great,fast,helpful ,good customer service ,highly recommed .had lots of helpful information for first time driving a BMW . very welcoming ,patient ,understanding,very knowledgeable people More

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Great sale experience My current experience was great with sales. The transaction was easy and Gonzalo was great to work with. Straight to the point and I was in my new car My current experience was great with sales. The transaction was easy and Gonzalo was great to work with. Straight to the point and I was in my new car in no time. More

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Excellent service with well trained employees I have been with them over 10 years. They are the best . They do have complete service system internally. The sales and others have been trained per I have been with them over 10 years. They are the best . They do have complete service system internally. The sales and others have been trained perfessionaly . they do provide full services from beginning to end.. More

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Great Customer Service I have had nothing but great experiences with New Century BMW, and in particular, with Gonzalo Cano. Gonzalo went above and beyond his duties to make I have had nothing but great experiences with New Century BMW, and in particular, with Gonzalo Cano. Gonzalo went above and beyond his duties to make my car buying experience a very pleasant and smooth one. He was very helpful in answering any questions/concerns I had and in a timely manner. Gonzalo was great and I would highly recommend him and New Century to anyone! More

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AMAZING Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Alex was great, too! More

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Great Experience Good guy and provided lots of help. Process was easy and done in the same day! We got the car we wanted and were very happy. Good guy and provided lots of help. Process was easy and done in the same day! We got the car we wanted and were very happy. More

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Profesional service without a doubt!! My experience at New Century BMW was very pleasant from beginning to the end they are very responsible and thoughtful not to mention knowledgeable ab My experience at New Century BMW was very pleasant from beginning to the end they are very responsible and thoughtful not to mention knowledgeable about what they are supposed to do it is a pleasant experience every time I come in to service my car More

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