Glenn Graves | Page 2
Service
Fred Anderson Nissan of Asheville
629 Brevard Road
Asheville, NC 28806
Dealership Experience
4 yrs, 10 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
22 Reviews
Write a Review22 Reviews of Glenn Graves
January 22, 2022
Very helpful and respectful with our visit. Stephanie was very nice and not pushy at all. very nice and not pushy at all. More
Other Employees Tagged: Mark Clampitt , Stephanie Dilts
December 23, 2021
Austin has been awesome. He has taken care of my vehicle needs twice now. First with a used one then a new Frontier. He goes above and beyond . Will always come to him with my vehicle needs. needs twice now. First with a used one then a new Frontier. He goes above and beyond . Will always come to him with my vehicle needs. More
Other Employees Tagged: Austin Avent , Bryant Alcocer
November 24, 2021
Great experience. Austin was very knowledgeable and helped us navigate the car before we even drove it off the lot! 10/10 give this man a raise! helped us navigate the car before we even drove it off the lot! 10/10 give this man a raise! More
Other Employees Tagged: Austin Avent
May 03, 2021
Glen fixed an oil leak in our Infinity Q 45 on our way to Michigan from Fl with our stop in Asheville to visit grandchildren. Solved the problem and fixed in less then hour. Very professional and pleasant Michigan from Fl with our stop in Asheville to visit grandchildren. Solved the problem and fixed in less then hour. Very professional and pleasant to deal with. Well done Glen. Rick Morris More
January 29, 2021
Yesterday I heard a strange noise and my dash said there was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly chec was a problem with my tire. Low air. I went straight to the Nissan on Brevard Rd and they took me in the service dept. immediately. They quickly checked my car and said there was just a small tack in the tire....the lady said it was my lucky day (because I did not have to buy a new tire or have it patched) and she was happy for me! There was no charge for that service. I will be buying future cars there. Also, when you buy a new car you get free car washes anytime....wonderful perk. Thank you! Joan More
Other Employees Tagged: Andrea Sechrist
January 22, 2021
Glenn Graves in the Service department at Fred Anderson Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave Nissan of Asheville is phenomenal! He truly understands what it means to take care of a customer from the moment you drive up to the point you leave with a smile on your face because Glenn had handled everything so well. For my most recent visit, he not only ensured that the service that my vehicle needed was performed with precision in a timely manner but he noticed that I would have been due for an oil change in only a week's time. He saved me from making another appointment and a trip to and from the dealership while helping me take advantage of some great specials that were going on so I saved a bundle! While my car was getting washed (a wonderful perk of being a Fred Anderson Nissan customer), Glenn took the time to answer some questions for me about staying safe when out and about and he even showed me the super portable jump starter/battery booster kit that he keeps in his own vehicle. It never hurts to be prepared and I trust Glenn's advice and recommendations. He is a superstar at the dealership who is truly focused on delivering the best customer experience to everyone who works with him. He is the gold standard when it comes to service advisors! More