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Gerardo Castillo
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8 Reviews
8 Reviews of Gerardo Castillo
July 29, 2021
I went to the dealer to see a mazda miata that I saw on their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is i their page. Upon arrival ask for a sales person. The sales person came and I told him I was interested in seeing the miata. He told me that car is in maintenance, here is my card, come tomorrow and he left. So, i saw a new Miata on display, I call him back I ask to see it, he say no that tomorrow. Conclusion he doesn't want to work or late customer don't buy lol. I went out to look at the cars and I see 4 miata. I came back and asked again to see the cars, he told me that those cars just arrived and cannot be tested, that they has to pass an inspection. The seller told me again that tomorrow come. I asked to speak with the manager to explain the situation of the sales person not giving me a great service , and he said that he agreed, next to him was another supervisor or something and he say that those cars could not be driven and I answered him back that a great sales person will show the cars a least , not to drive just to see it and buy the car when was available and had my name to call me next day to test drive the car. Obviously in this mazda dealer there is no good service. I had never encountered a situation like this, the manager never had the courtesy of saying I'm going to find you another sales person who wants to work. Conclusion had an approval up to 45,000 !!!!! the next day I went to brickel mazda oh thank you to Jordi! i buy two cars miata and CX5 for my partner. SHAME for Ocean Mazda. You loose two sales and a great customer! More
by Pedro28
Helpful 
January 27, 2020
Everyone was wonderful! It was the most pleasurable experience to buy a car at Ocean Mazda. Everyone went out of their way to help me. Receptionist to General manager experie It was the most pleasurable experience to buy a car at Ocean Mazda. Everyone went out of their way to help me. Receptionist to General manager experience was wonderful. I truly recommend everyone to buy fro Ocean Mazda! You will be very happy you did. They make the car buying experience enjoyable. More
by KETARICO
Verified CustomerOther Employees Tagged: Fernando Rodriguez
December 19, 2019
Best place to shop for a car! Very helpful and knowledgeable staff as well as a great variety of options to choose from. So far, it’s been fastest car-buying experience I’ve had t Very helpful and knowledgeable staff as well as a great variety of options to choose from. So far, it’s been fastest car-buying experience I’ve had to date! I highly recommend this dealership. More
by JULISAREYNA
December 09, 2019
COMPRA MI VENDEDOR EL SR, GERARDO, ES SUPER AMABLE Y ESPECIAL LO RECOMIENDO AMPLIAMENTE, AL IGUAL QUE A LA PERSONA QUE NOS TOCO EN EL FINANCIAMIENTO MI VENDEDOR EL SR, GERARDO, ES SUPER AMABLE Y ESPECIAL LO RECOMIENDO AMPLIAMENTE, AL IGUAL QUE A LA PERSONA QUE NOS TOCO EN EL FINANCIAMIENTO More
by MIAMEXINSURANCE
Other Employees Tagged: Miguel Mejia Fernandez
November 25, 2019
Great experience Had a great experience. The car I wanted was not on their lot & Gerardo found it at another location & they brought it over. We didn't spend hours at Had a great experience. The car I wanted was not on their lot & Gerardo found it at another location & they brought it over. We didn't spend hours at the dealership which is RARE. Everything was handled perfectly. More
by SAGUA2000
November 13, 2019
Excellent customer service Excelente atención como siempre. El servicio muy bueno y la parte comercial realmente muy bien atendido. Le he comprado varios carros y lo seguiré ha Excelente atención como siempre. El servicio muy bueno y la parte comercial realmente muy bien atendido. Le he comprado varios carros y lo seguiré haciendo, te hacen sentir como en tu casa. Gracias Ocena Mazda/Ocean Club More
by RICARDO6
Other Employees Tagged: Brian Morales, Jorge Nunez , Pedro Maytin
October 26, 2019
Maravilloso El personak sumamente atento y eficiente, las oficinas muy confortables. El vendedor Gerardo Castillo y el Manager Robert Lara muy atentos, vVinimos a El personak sumamente atento y eficiente, las oficinas muy confortables. El vendedor Gerardo Castillo y el Manager Robert Lara muy atentos, vVinimos a comprar una y salimos con dos. More
by NATALIA VARGAS
Other Employees Tagged: Robert Lara
October 23, 2019
Excellent seller my wife and I went for one car and we got out with two instead. We had a great experience and we highly recommend Ocean Mazda Doral. my wife and I went for one car and we got out with two instead. We had a great experience and we highly recommend Ocean Mazda Doral. More
by GTORRES4
Other Employees Tagged: Robert Lara
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