George Ryan | Page 25

Received only one key fob Purchased a used 2017 Toyota Camry on 13 Jul 2017. Salesman was courteous and frienly but never told me that the car only had one key until the sale Purchased a used 2017 Toyota Camry on 13 Jul 2017. Salesman was courteous and frienly but never told me that the car only had one key until the sale was completed and I was ready to leave. It is very disappointing and I consider it a lack of respect to the customers when there are missing items on cars but sales people do not tell the customers. It is always standard and expected to receive two keys when purchasing a car. If the dealer only has one key the salesperson should inform the customer before making a decision or offer to get a second key. During the sale I asked the sales person if the car included car mats (to which he replied yes) and asked him if there was anything missing but he did not mention the missing key. At the end of the sale (several hours later) when I got the final paperwork and key I asked why I was not informed he only replied just that they got the car that way (with only one key). Now I have to go to the Toyota dealer and pay approx $300 for a second key. More

by DAVID.ACEVEDO Verified Customer Verified Customer

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Great service Very professional staff. My sales consultant George was excellent in helping me navigate from my Sedona into my Soul. I would recommend him and dealer Very professional staff. My sales consultant George was excellent in helping me navigate from my Sedona into my Soul. I would recommend him and dealership to everyone. Great job everyone!!! This started with the internet lady who was the. Reason I came. Everyone else was the reason I stayed. More

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Great Experience!!! George was a great salespersons but more so a great guide in making my purchase. He was never pushy was very sincere always kept in communication was George was a great salespersons but more so a great guide in making my purchase. He was never pushy was very sincere always kept in communication was very precise in making sure he let me know exactly what was needed requirement wise for my purchase. I definitely recommend George for your future purchase at Fucillo Kia.. thank you George Kind Regards, Carmen More

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First car My 2-sons first car and George was amazing. Stood out in rain while we tried to decide, very patient and friendly. Thank you for everything. My 2-sons first car and George was amazing. Stood out in rain while we tried to decide, very patient and friendly. Thank you for everything. More

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Coustomer service George was great he had a lot to deal with .it all camw out wonderful thank you george.will recomend to others .thanks again im so happy . George was great he had a lot to deal with .it all camw out wonderful thank you george.will recomend to others .thanks again im so happy . More

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Smooth ride... just like the Kia we bought! Happy Returning customers.. Between ourselves, daughters & Parents, 6 vehicles purchased within 3 year span. Competitive pricing, personal interaction Happy Returning customers.. Between ourselves, daughters & Parents, 6 vehicles purchased within 3 year span. Competitive pricing, personal interaction with salesman,managers & finance. Hassle free experience! More

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Loved!! I want to say thank you to George and Luis for making buying my first car nice and easy. They were friendly and had very good customer service I want to say thank you to George and Luis for making buying my first car nice and easy. They were friendly and had very good customer service More

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Excellent Service Excellent service George and Emilio were fantastic they were very professional and help me get the vehicle I wanted. I will recommend Fucillo Kia at W Excellent service George and Emilio were fantastic they were very professional and help me get the vehicle I wanted. I will recommend Fucillo Kia at Wesley Chapel to friends and Family. And also I would like to thinks Shawn the GM. More

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George Ryan I received a call from Melissa to schedule an appointmemt to come in..i had just movec to tampa from ny and drove my car roght to my new apartmemt and I received a call from Melissa to schedule an appointmemt to come in..i had just movec to tampa from ny and drove my car roght to my new apartmemt and the end. In a new state all alone ..not knowing what to do or who to go to..Its huge..very familar since i came from Utica..from the time i walked in to driving out with my new car i felt safe even though i was alone..i wasmt pressured at all to purchase and George was always upfront and transparent.. As a trainer forMetlife who trains customer service and customer centricity..George knocked it out of the park..we shared a commanality..Thanks to all the staff that assisted me with paperwork or a smile.. Special thznks to George..Go Orangeman !!! More

by steppello85 Verified Customer Verified Customer

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Outstanding customer focus WOW! George was professional and honest. Two words not typically used to describe the car buying experience. The customer was first and foremost thro WOW! George was professional and honest. Two words not typically used to describe the car buying experience. The customer was first and foremost throughout the entire purchase. Yes even the finance portion went as promised! Highly recommend Kia of Wesley Chapel. Ken also went the entire mile to ensure our budget was respected. Thank you Melissa in the internet department. She “connected” us with Kia. More

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