George Franqui | Page 15

Routine Service Thoroughly satisfied with service advisor George Franqui and service department staff. My vehicle was serviced in a timely manner and thoroughly wash Thoroughly satisfied with service advisor George Franqui and service department staff. My vehicle was serviced in a timely manner and thoroughly washed as well. Waiting area is very nice. More

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Amazing Service I took my 2015 Sonata in for service. As I drive 180 miles a day to/from work my car had approx 160,000 miles on it. It was driving differently, so I I took my 2015 Sonata in for service. As I drive 180 miles a day to/from work my car had approx 160,000 miles on it. It was driving differently, so I knew something was wrong. I expressed to George my concern about the car breaking down and I may need a new car. This is where Tom enters the picture. Tom talked to me about the benefits of getting a new car sooner rather than later; my car would continue decreasing in value. Tom was extremely patient and ensured I understood my options. He asked what I wanted and worked hard to ensure I left with the car I wanted, with payments I was comfortable with. I never felt lead or pushed. When I was indecisive he gave me space to think and continued to answer all of my questions (more than once). George and the mechanic (I don’t remember his name, but he was great also), explained my car needed a tune up and 2 tires. There was no way to predict how long the car would continue running without needing further repairs. After deciding to purchase a new car I had the pleasure of meeting Charles. Charles explained every step of the financing to me, why I was signing every piece of paper and what every service provided. Charles also answered question regarding refinancing for lower interest rate and when would be a good time. Tom, George and Charles are the reason this is the third car I have purchased from Jenkins Hyundai and why I would definitely recommend them and you. They treated my like family, not just a customer. More

by CHERYL.PETTWAY Verified Customer Verified Customer

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Friendly and efficient I enjoyed my visit. I was debating whether I should switch to financing from leasing and they explained what was best for me. I also got treated very I enjoyed my visit. I was debating whether I should switch to financing from leasing and they explained what was best for me. I also got treated very well even given some lunch. I liked that the sales person offered me what not necessarily what I craved but what I really needed. I love my new car and it was true it worked for my current lifestyle. More

by RALANKLEIN Verified Customer Verified Customer

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Great Sales Person From the get go Michael Zecco was very informative and very professinal through the entire transation. The finance team was very helpful as well. I am From the get go Michael Zecco was very informative and very professinal through the entire transation. The finance team was very helpful as well. I am very happy with my purchase. More

by CAYEY53 Verified Customer Verified Customer

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Purchase of 2019 Elantra. Satisfied with all individuals in my deal made on a 2019 Elantra. Can't say enough for the knowledge of Tom Van's salesmenship of vehices & friendline Satisfied with all individuals in my deal made on a 2019 Elantra. Can't say enough for the knowledge of Tom Van's salesmenship of vehices & friendliness of his position. Along with all the staff. More

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Every one was friendly all had smiles 😍 on their face Great service I can't say enough you have a good team keep up the good work very clean and the touch with the food area is great add on Great service I can't say enough you have a good team keep up the good work very clean and the touch with the food area is great add on More

by CINTHWILL4 Verified Customer Verified Customer

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Service at Jenkins Hyundai Every time I go for service at Jenkins Hyundai everyone has been professional, courteous, and helpful. They make you feel at home. I highly recommend Every time I go for service at Jenkins Hyundai everyone has been professional, courteous, and helpful. They make you feel at home. I highly recommend this dealership to anyone. More

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Salesman was very nice took good better the good care of me I would refre Tom Van to any of my friends it was s easy process and I would from Jenkins again if ever in the need to I would refre Tom Van to any of my friends it was s easy process and I would from Jenkins again if ever in the need to More

by LUCKYME1019 Verified Customer Verified Customer

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My experience at Jenkins Hyundai of Ocala Everyone that I have worked with from management, service dept. and sales always went the extra mile for me and always left me 100 percent satisfied Everyone that I have worked with from management, service dept. and sales always went the extra mile for me and always left me 100 percent satisfied before leaving the building like the people and Hyundai More

by GRANDPACARL77 Verified Customer Verified Customer

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Praise I was treated professionally, politely, and respectfully. Problems that I mentioned were addressed and explained in detail to me. George Franqui, was I was treated professionally, politely, and respectfully. Problems that I mentioned were addressed and explained in detail to me. George Franqui, was the person took care me. He also served me the last time I was in. More

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