Geoff Kuitert | Page 27

Recall Great follow up on recall. During appointment usual efficient courteous service and unexpectedly all encompassing review of prior service and future Great follow up on recall. During appointment usual efficient courteous service and unexpectedly all encompassing review of prior service and future recommendations. Service as before has exceeded expectations. More

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Courteous and prompt Employees are more than willing to explain in detail any issues they find. I was explained the importance of an issue they found while I was in for an Employees are more than willing to explain in detail any issues they find. I was explained the importance of an issue they found while I was in for an oil change and tire rotation. I wasn't pressured in any way, the choice of what I wanted to do was mine to make. More

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Replaced damaged rear view mirror Everything about the service was great - friendly staff, quick repair time, and very accommodating when I needed to change my appointment date; the on Everything about the service was great - friendly staff, quick repair time, and very accommodating when I needed to change my appointment date; the only thing I found was that it was a bit pricey - l looked up the mirror price online and found it for under $30 but was charged $110+ for the part along with installation charges. I know you need to make a little on the part itself, but 4X the amount I could have paid for the same part online - a bit of overkill in my opinion... Otherwise, all was good - thank you again for the repairs!! More

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Great customer service! Service center provided great and friendly customer service and fast vehicle repair. I will definitely be returning for all my Dodge vehicle service n Service center provided great and friendly customer service and fast vehicle repair. I will definitely be returning for all my Dodge vehicle service needs. Thank you! More

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Service appointment. I bought a used Jeep wrangler unlimited here, and have had all service and oil changes done here since. 11's across the board. Also kudus Salesman to I bought a used Jeep wrangler unlimited here, and have had all service and oil changes done here since. 11's across the board. Also kudus Salesman to Sean Smith. More

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Efficient work Estimated work time was accurate. Nice waiting area and polite staff. Parts were a little pricy but not something they could do anything about. Labor Estimated work time was accurate. Nice waiting area and polite staff. Parts were a little pricy but not something they could do anything about. Labor charges were reasonable. More

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grand cherokee service excellent result from diagnosis to repair everyone was very accomodating and informative Tim and his staff do a very good job I would highly recommen excellent result from diagnosis to repair everyone was very accomodating and informative Tim and his staff do a very good job I would highly recommend them for repairs More

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Helpful I had some trouble with my jeep and they were professional, helpful and also helped me without being asked to get some of the cost covered by Chrysler I had some trouble with my jeep and they were professional, helpful and also helped me without being asked to get some of the cost covered by Chrysler and made sure I had a vehicle to use during the time they needed to keep mine. More

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Service Got done in a timely manner I've been doing business with this dealer for 26 years they have a good sitting area in their waiting area Got done in a timely manner I've been doing business with this dealer for 26 years they have a good sitting area in their waiting area More

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Repair of a 2007 Jeep Liberty The Summit service was fine and the employees are always friendly. However, I am finding it increasingly difficult today to look at a bill of $1056. The Summit service was fine and the employees are always friendly. However, I am finding it increasingly difficult today to look at a bill of $1056.70 and the "Labor Total" is $850.75. If my math is correct that is 81% of my bill. A bill which is mostly "extended warranty" coverage. Why the concern? 81%! Come on, really. I know how this rock rolls and for people like myself who work extremely hard for the things we have, the hidden costs inside an 81% are sinful. This has nothing to do with the service or the wonderful people under my vehicle who work at Summit, simply the raking over of a long standing customer. Have a great day! More

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