Gary Williams

I have not bought a new vehicle since 2006 and was worried with everything I was hearing about prices and inventory because of Covid I was going to have a problem, however Palmetto Ford, Bruce Bilsbac worried with everything I was hearing about prices and inventory because of Covid I was going to have a problem, however Palmetto Ford, Bruce Bilsback,(GM) & Brian Mcclug (salesman) made my recent purchase super easy. I bought a 2022 Bronco Sport Big Bend and was able to order what I wanted, received an awesome price on the Bronco and a great trade in deal. I am sure we will be back in the next year to upgrade my husbands truck. Thanks Palmetto Ford, Bruce and Brian for a great experience. More

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Bruce was great! We ordered the new bronco and he offered us top dollar for our trade in. We were out with our new car in no time! The employees were so kind and helpful. I dread car shopping and this was su us top dollar for our trade in. We were out with our new car in no time! The employees were so kind and helpful. I dread car shopping and this was such a pleasant experience! I can officially say we will always buy from Bruce at Palmetto Ford! More

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Highly recommend Gary Willams and his outstanding staff. Clean atmosphere and quick to respond. He is the man to see for any of your vehicle needs. Clean atmosphere and quick to respond. He is the man to see for any of your vehicle needs. More

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Awesome dealership. Extremely happy with the new F-150 I purchased. My salesman Trip was great and made the process a great experience. Would highly recommend Palmetto Ford to anyone in the market for a new purchased. My salesman Trip was great and made the process a great experience. Would highly recommend Palmetto Ford to anyone in the market for a new or used vehicle. More

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After seeing a vehicle online there were a few hiccups as to finding out if the vehicle was still available. Tripp hit the ground running with our search! He went above and beyond to make sure that we were B to finding out if the vehicle was still available. Tripp hit the ground running with our search! He went above and beyond to make sure that we were BEYOND satisfied with our purchase! I can honestly say that I will refer everyone looking to purchase a vehicle to Tripp! Thank you, once again, for making our purchase so enjoyable and exciting!! More

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Justin German, Sales Associate Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to al Perfect experience; just purchased a new F150 and it was by far the most pleasant experience in all my born days. Will recommend Palmetto Ford to all my friends and business associates. Keep up the great customer service, pleasure doing business with all the staff, treated my wife and I like family........Thank you! More

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Experienced! Very knowledgeable about the sale of a car. Very impressed! He had a lot of patience for all of my questions. And never seemed frustrated. Very knowledgeable about the sale of a car. Very impressed! He had a lot of patience for all of my questions. And never seemed frustrated. More

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Had a car for 3 months/still no key Alas, Palmetto chose a very inattentive contracting service for Key making… They don’t return my calls, and they have left me hanging for two months Alas, Palmetto chose a very inattentive contracting service for Key making… They don’t return my calls, and they have left me hanging for two months now after telling me it would take a week for second key to be ordered.... I got the JEEP in April, and I still don’t have a second key, which is been a very problematic situation in some cases More

by RHETTALFOSTER Verified Customer Verified Customer

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Great service Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. More

by DWOMBLE1954 Verified Customer Verified Customer

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Completely Reassured. Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still Me and my wife were looking for something specific and found exactly what we were looking for at this dealership. Given it was a used vehicle we still filled out the application and were promptly asked to come in by Dan to speak to Boston. Stating that Boston would be our salesman during our car buying experience. Me and my wife started the process on Friday July, 15th, that way the next day all he would need is for us to send our documents. We sent our documents on Saturday and I went by after I got off work. He let me test drive the vehicle and it drove great. I went ahead and put some money down since he said there was no problem about going to put the deal through. Since my wife was at work at the time, I put her on speakerphone so that she would be aware that we would have to come back Monday after our daughters surgery and we would be in and out. Well the first deal they came back with was not acceptable for our budget. So he told us to go home so that he could work out a better deal and he would contact us back, even offered to let us take the car home. The next morning it seems like all hands were on deck and that they were going to make the deal work with our demands. Gary made sure he called me first thing walking in the door. I told him I love Ford service even when purchasing a GM vehicle. The only truck that I will get will always be a Ford, the only brand with 10 versions of the truck in 400 different ways you can get it. So the chance we get to buy a GM vehicle from a Ford dealership vs a GM dealership, my family will always buy it from the Ford dealership. When it comes down to the businesses I use, I base it off the reputation of the product. Our family truck we have is a 2004 Black XLT Triton has over 300K in miles on it and still runs strong. Went to a ford dealership 2hrs away just to get my wife the GMC terrain she wanted. when they had the exact same truck here at a GMC dealership with less miles at a cheaper cost. We agreed we're a Ford family, so we made it a point to only buy our vehicles from a ford dealership. When we came into the dealership this last time, we were in and out with an hr. I was literally able to do all the finance with Mike and be in and out within an hr. Truly a great experience. Once again I'm reassured that Ford service is second to none. More

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