Gary White | Page 7

I came into the dealer to get nerf bars put on my truck and decided to walk around the lot. I had met Carlos days earlier and his personality and attitude was awesome so I decided to walk the lot with him. and decided to walk around the lot. I had met Carlos days earlier and his personality and attitude was awesome so I decided to walk the lot with him. He showed me a beautiful fx4 and i instantly wanted to drive it off he lot. Carlos worked with me through the entire sale making sure I was taken care of and comfortable the whole time. Carlos is the definition of great customer service. Carlos introduced me to Gary White who helped me convince my wife that I should buy the truck as she says "you want but don't need". Of course I was thinking of course I need it, look at all the activities we can do now. Kenny wilder was very speedy with the finance and didn't try to sell me products I didn't need. Overall I am extremely happy with the customer service, price, and atmosphere of Five Star Ford. I will continue to do business with them in the future and refere friends and family to Five Star. Thank you again. More

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Eleven years ago we purchased an Explorer from Five Star Ford. The car ran great but was getting a little faded and worn so yesterday we went shopping and we drove away in a new 2012 Escape. Tony and Gary Ford. The car ran great but was getting a little faded and worn so yesterday we went shopping and we drove away in a new 2012 Escape. Tony and Gary helped make a dreadful day delightful. Thanks guys for a truly enjoyable experience. More

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This purchase was the 7th vehicle I have purchased from 5 Star Ford. The team at 5 Star is truly an enjoyable experience. Over the years I have built a relationship with the Service Manager Stephen Finstad Star Ford. The team at 5 Star is truly an enjoyable experience. Over the years I have built a relationship with the Service Manager Stephen Finstad and really appreciate his attention to the customer. He recommended Jay Odom as a sales rep and he was a true pleasure to work with. Thanks, James Kirby More

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My wife and I are repeat customers,9 new vehicles over the past few years.Great service from the people listed above and others offering to help.We feel we are treated great every time we visit 5-STAR FOR the past few years.Great service from the people listed above and others offering to help.We feel we are treated great every time we visit 5-STAR FORD. More

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First view of your dealership was Chevar Bryson with a big grin and an extended hand.....very friendly and personable, easy to talk to and a lot of fun. He listened, offered suggestions, joked around when big grin and an extended hand.....very friendly and personable, easy to talk to and a lot of fun. He listened, offered suggestions, joked around when I started it, and answered all my questions and eagerly sought solutions. Could not even begin to wish for a more accommodating professional salesperson! Met the sales manager, Gary.......exactly the same experience. Stopped to get some direction at one point from the receptionist.....smiling, friendly, personable, helpful....mad my wife and I feel right at home later after completing our deal with Chevar and Gary, we were introduced to Anthony. Friendly, helpful, courteous....he helped to expedite the closing and complete the process on our timetable. Bottom line......what I have always wanted to see in a dealership.....a no nonsense, expedited business experience while still taking the time to be personal, friendly, and genuine nice folks. More

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I have purchased many new cars during my life time; however I have never purchased a Ford. I have however just about always driven a Ford for my company vehicle. The car we just purchased was for my however I have never purchased a Ford. I have however just about always driven a Ford for my company vehicle. The car we just purchased was for my daughter (17 years old) and there were many factors that affected my decision. We looked at just about every car on the market either in person, on the internet or both. We were leaning very heavily toward a 2008 Toyota Corolla; however after during the research on safety and value started leaning a little more toward the Ford Focus. After numerous meeting with our salesman (Greg Foster)and getting the feeling inside that Greg understood our concerns to place our daughter in the safest car possible at a good value we finally purchased the Ford Focus. Greg also understood that we completely hated just about all of the car buying experiences we have been through with previous purchases and ensured that the usual game was not played with us at his dealership. Greg also took the time to fully explain the features of the vehicle along with what the dealership could offer us, which apparently is a lost art at most dealerships these days after the sale is made. We also had the opportunity to meet with the Finance Director (MM Ross) directly who reassured us that we were making the correct decision and that if we ever had any problems or issues to contact him directly. All of this adds us to probably being the most enjoyable car buying experience I have ever had, which is what we needed to go along with buying a 17 year old a new car. More

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