Gary Smith

Sales and Service When we purchased our Ridgeline I was told the extended warranty Hondacare is just like the factory warranty. I had them install a tonneau cover and l When we purchased our Ridgeline I was told the extended warranty Hondacare is just like the factory warranty. I had them install a tonneau cover and lock for the tailgate when I had it serviced at 36,000 miles. The back up camera went out at 41,000 miles. I took it in for service and they said no problem might have something to do with the lock install. When I picked it up I had a huge labor bill. They explained to me that Hondacare does not pay for labor unless there is a part replaced, and they just had to do a hard reset to fix the camera. So the labor charge is for the diagnostic time to know it just needed to be reset. He went on to tell me Hondacare takes a hard stand on labor charges. Beware the Hondacare extended warranty is not like the factory warranty. Interesting how it changes from purchase time to repair time. More

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Gary Smith Goes Above & Beyond Gary Smith personally went out of his way to make sure my wife was not stranded. Late yesterday (after 5 pm), my wife had carried our grand-daughter t Gary Smith personally went out of his way to make sure my wife was not stranded. Late yesterday (after 5 pm), my wife had carried our grand-daughter to her swimming event at the local YMCA in north Gainesville and for some reason her 2017 CRV would not start. I called Gary who had been our salesmen and he immediately came to help my wife and made sure the car cranked and she was able to get home safely. I consider this type of attention long after the sale as extremely "above and beyond" the norm -- Mr. Smith is to be commended for his concern and compassion for your Honda customers. Please make sure Gary knows we really do appreciate his extra effort and we won't forget. Milton Martin Honda is fortunate to have Gary on staff. With most sincere regards - thank you. Steve More

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Friendly staff Once again Gary Smith gave great personal service and I got a good deal with no hassle. He will continue to be recommended to my friends and my next Once again Gary Smith gave great personal service and I got a good deal with no hassle. He will continue to be recommended to my friends and my next Honda will be bought here, too. Love my new CRV! 35 mpg on my first tank and that was stop and go and mountain driving! More

by Pauline Verified Customer Verified Customer

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Best dealership anywhere! Always top quality service. Respectful to customers. Never had anything but excellent experience. Sales person was knowledgeable and professional. Always top quality service. Respectful to customers. Never had anything but excellent experience. Sales person was knowledgeable and professional. No high pressure tactics and that had a lot to do with why we bought vehicle there. More

by scm91052 Verified Customer Verified Customer

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Very good service I bought my car here, and even I live in Atlanta, I still come back for the maintenance. Service is always excellent, and the price is reasonable and I bought my car here, and even I live in Atlanta, I still come back for the maintenance. Service is always excellent, and the price is reasonable and low, with additional car washing service. Why should not I come? More

by RxL Verified Customer Verified Customer

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Great Staff! Great Prices! Gary Smith was great, very knowledgeable. Chris Browning assisted us on the finance end. He was very friendly. I would definitely work with both of th Gary Smith was great, very knowledgeable. Chris Browning assisted us on the finance end. He was very friendly. I would definitely work with both of these gentlemen again. More

by Ward Verified Customer Verified Customer

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Excellent Service The Service Managers are the best. They take excellent care of my car, provide a ride to work if needed. My car is always clean when I pick it up. Jus The Service Managers are the best. They take excellent care of my car, provide a ride to work if needed. My car is always clean when I pick it up. Just all around great service. Vicki Brooks More

by vbrooks0337 Verified Customer Verified Customer

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Service I have owned 8 Hondas and for the past 11 years have made Milton Martin Honda my service center. The customer service is wonderful, the salesman I de I have owned 8 Hondas and for the past 11 years have made Milton Martin Honda my service center. The customer service is wonderful, the salesman I dealt with for my last 2 cars was equally wonderful and the service center is one of the best, if not the best one I have used for my Hondas. They are friendly, quick and efficient, and keep me advised if they find something that possibly needs attention, either then or on my next trip and just a real pleasure to deal with. I wouldn't take my car any place else for service. More

by JUDY_PARKER Verified Customer Verified Customer

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Fantastic! Helpful! The service provided was great! Very helpful team! Everyone knew exactly how to help me! Would definitely advise everyone to visit! Thank you very muc The service provided was great! Very helpful team! Everyone knew exactly how to help me! Would definitely advise everyone to visit! Thank you very much! More

by Scott Verified Customer Verified Customer

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Friendly and helpful Tot was knowledgeable and was able to get a tech to ride with me to see about my concerns. Tech was beyond helpful and nice (don't know his name). Tot was knowledgeable and was able to get a tech to ride with me to see about my concerns. Tech was beyond helpful and nice (don't know his name). Gary Smith took on a test drive in a CRV while we were there to think about trading in the Odysey. More

by JANICEBLINDSEY Verified Customer Verified Customer

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