Gary Grote
Gary Grote at Executive Nissan
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Gary Grote | Page 3

Service Specialist

Executive Nissan

900 Universal Dr N
North Haven, CT 06473

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4.9
202 Reviews
4.9

202 Reviews

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202 Reviews of Gary Grote

April 15, 2024

Dealership Rating
Employee Rating

Service area was great! ! I have a not so good feeling about the dealership. I have been leasing there for multiple years and the last lease did not make me happy at all. More

by FRANK_WNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Executive Nissan responded

Frank, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 08, 2024

Dealership Rating
Employee Rating

I was charged $200. 00 for them finding nothing wrong with the car. Then they fixed the hatchback, but now the alarm does not beep AND my check engine light is on. AND, More

by Thehotrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2024

Executive Nissan responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 26, 2024

Dealership Rating
Employee Rating

Very easy to deal with. Gary explained everything to me. I find Executive Nissan to be very professional. More

by jcordero01
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 27, 2024

Executive Nissan responded

Thanks for sharing about your experience with Gary here at Executive Nissan. We appreciate your business and hope to see you again soon!

March 23, 2024

Dealership Rating
Employee Rating

Very friendly, professional, knowledgeable team that make you feel at ease with the work to be performed on your vehicle. They go beyond and even gave my vehicle a wash which was nice for the end of winter t More

by MLHARDING
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 25, 2024

Executive Nissan responded

Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

March 19, 2024

Dealership Rating
Employee Rating

The customer was very nice. Just a bit of a wait The service was awesome. Took a long time for my car to get work on More

by FELISABAKER72
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 20, 2024

Executive Nissan responded

Felisa, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

Dealership Rating
Employee Rating

Excellent It's always a pleasure dealing with Gary and his staff. Everything is always excellent. Thank you. More

by JJIMBO7918
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 13, 2024

Executive Nissan responded

Thank you for your business and this review. We're happy to hear Gary and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 13, 2024

JJIMBO7918 responded

Everything is always excellent. Gary Grote in the service department is always a pleasure to deal with

March 07, 2024

Dealership Rating
Employee Rating

Easy to schedule appointment, and friendly staff. Loved the video taken and provided to me of the services needed and provided to my car. More

by MARY.RIVERA07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 08, 2024

Executive Nissan responded

Mary, Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

Dealership Rating
Employee Rating

Experience was comfortable quick efficient work performance on the vehicle was up to par Would definitely recommend it to friends and family More

by Kourtneyhollby1784
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 06, 2024

Executive Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kourtney, and we look forward to working with you again.

March 05, 2024

Dealership Rating
Employee Rating

It was great Very detailed and kept me informed about the services performed Thumbs up More

by SAMATHAKLEINER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 05, 2024

Executive Nissan responded

Samantha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

Dealership Rating
Employee Rating

Excellent service I think the service department did a great job of explaining the service my car needed even sharing a video of any problems found. More

by KEN.WHITFIELD
Recommend Dealer
Yes

Other Employees Tagged: Gary Grote

Mar 01, 2024

Executive Nissan responded

Ken, Thank you for choosing Executive Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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