Gardiner (GQ) Quaintance | Page 2

Buying from Hyman Brothers This was the best time I have ever had buying a car. The sales and finance departments were absolutely fantastic, but I must give a special shout o This was the best time I have ever had buying a car. The sales and finance departments were absolutely fantastic, but I must give a special shout out to GQ. He had the car we called about ready for us to look at in the front of the building, and it had been detailed to perfection. We test drove the car with GQ and he pointed out more bells and whistles and how they are used. He was very knowledgeable about the car. We had researched the MB E-Class and asked GQ questions about it-we were very pleased with the responses and product knowledge GQ has. He is very down to earth and pleasant to work with. We were offered every 3rd oil change for free, and free annual inspections by the company. We were aware of the no-haggle policy and it was not a problem. The car was reasonably priced and in pristine condition. It rides like a dream and we couldn’t be happier, both with the car and with the professional service we received from GQ. All in all it took under 2 hours from start to finish, and I wish all car-buying experiences could be like this one. Again, we love the car and are so happy with the sales experience. Thanks again GQ-you’re the best! Shari and Robbie Watts More

Helpful 0

Report | Print

Change doesn't have to be hard I was heartbroken when I realized that I needed to give up a car that I loved due to age and mileage. I have some vision loss, so I'm very specific ab I was heartbroken when I realized that I needed to give up a car that I loved due to age and mileage. I have some vision loss, so I'm very specific about what I need out of a car in terms of size and visibility. G.Q. was incredibly patient and understanding as I tried to find a car that fit my needs. I never once felt pressure to make a decision, and he supported me in choosing a car that worked for me, even though it may not have been the most logical choice for the average buyer. He made what I thought would be a difficult and painful process as easy as possible. More

Helpful 0

Report | Print

They made car buying a pleasure! Excellent service. Enjoyed working with GQ. Love the car and am pleased with the purchase. We were just planning to look and ended up leaving with a g Excellent service. Enjoyed working with GQ. Love the car and am pleased with the purchase. We were just planning to look and ended up leaving with a great car that day. More

Helpful 0

Report | Print

Top Rate Excellent service. Enjoyed working with GQ. Yes we bought 1- it's a great car. 2-working with no pressure salesman. Senisbaugh in finance was great. Excellent service. Enjoyed working with GQ. Yes we bought 1- it's a great car. 2-working with no pressure salesman. Senisbaugh in finance was great. More

Helpful 0

Report | Print

Quick and efficient experience Needed a new used car, but wasn't sure exactly what we wanted. GQ showed us several cars and the pros and cons of the ones we considered. He was kno Needed a new used car, but wasn't sure exactly what we wanted. GQ showed us several cars and the pros and cons of the ones we considered. He was knowledgeable and very patient with us. Gave an overview of finance options and advocated on our behalf to get the best price for our trade in. Jim Dameron put the finance info. together and was friendly and made us feel welcome. All in all one of the best automobile buying experiences we've ever had --and we've had a lot over past 50 years. J & R More

Helpful 0

Report | Print

Great Experience buying my vehicle Best experience I've ever had buying a vehicle. No pressure from GQ the salesman. In at 4 and out by 6:45 with vehicle. This included the time to get Best experience I've ever had buying a vehicle. No pressure from GQ the salesman. In at 4 and out by 6:45 with vehicle. This included the time to get financing and signing all paper work. Staff was very knowledgeable and answered all of my questions. More

Helpful 1

Report | Print

Great service Needed to purchase a vehicle for my 80 year old mother. Found models at this dealership; stopped in --greeted promptly. GQ was great communicating wit Needed to purchase a vehicle for my 80 year old mother. Found models at this dealership; stopped in --greeted promptly. GQ was great communicating with my mother; patient, attentive and a sense of humor. Purchased the car in a seamless transaction. Fair trade-in offer too! More

Helpful 0

Report | Print

Definitely Recommend This dealership was recommended and it worked out great. They bought my car and I bought a great used vehicle. Good people, especially Gardiner ("GQ This dealership was recommended and it worked out great. They bought my car and I bought a great used vehicle. Good people, especially Gardiner ("GQ"), who was my sales consultant and was excellent. I was very happy with his patience and knowledge. He is a good listener and showed me a variety of great cars. Their selection is huge. Definitely make this one dealership of your stops if you are looking, and call or stop by and visit GQ. He Is knowledgeable, straightforward, and probably the best I have worked with. More

Helpful 0

Report | Print

Mr. GQ was my salesman. He is a jewel. He contacted me after I inquired about a vehicle I viewed on line. I am very happy with the purchase of my 2014 Equin was my salesman. He is a jewel. He contacted me after I inquired about a vehicle I viewed on line. I am very happy with the purchase of my 2014 Equinox. More

Helpful 0

Report | Print

Great Dealership Purchased a 2013 Mercedes E350 for my wife's Christmas present. The sale was the easiest and quickest I ever experienced. They beat my pre-approved in Purchased a 2013 Mercedes E350 for my wife's Christmas present. The sale was the easiest and quickest I ever experienced. They beat my pre-approved interest rate and helped make the gift a total surprise by storing the car until I was ready to pick it up. A problem developed Sunday, Christmas day with her window switch that wasn't there when I had test drove the car previously. Took it back to them Monday, surprised they were even open Monday and they assured me they would take care of it. Their mechanic wanted me to leave it but I chose to have MB of Richmond diagnose and repair it. Being a non warranted problem, I asked Hyman if they would pay half the estimate? They chose to pay all the bill. That showed me they weren't out to stiff customers after the sale and made me feel better about how they do business. More

Helpful 0

Report | Print