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Gabriela Duran
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Gabriela Duran | Page 14
Mazda Owner Loyalty Manager
Metro Mazda of Mesquite
15900 Lyndon B Johnson Fwy
Mesquite, TX 75150
138 Reviews
Gabby is a great product specialist and Mazda Ambassador because she takes a consultative approach with her customers. Similar to how she enjoys helping her kids with their homework, she also takes pride in ensuring her clients make an informed decision. How? By listening to customer needs, sharing her knowledge and insight, and then listen to the clients concerns. Gabby loves her job, her little ones, her Mazda family here at Mazda of Mesquite, and developing unique friendships with her clients. Come see Gabby if you want to learn more about the Mazda brand or the used vehicles on our lot. You're sure to enjoy meeting her, you'll appreciate her pleasant demeanor and you'll probably even have a laugh or two as you get to know her.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
Spanish
138 Reviews
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138 Reviews of Gabriela Duran
May 09, 2018
Gabby was, simply put, amazing! Gabby was more than willing to ensure that we were nothing less than satisfied with every step of our inquiries and purchase. She went above and beyo Gabby was more than willing to ensure that we were nothing less than satisfied with every step of our inquiries and purchase. She went above and beyond what most dealers offer and perform. More
by Elvis
Helpful 
January 21, 2018
Customer service by Gabby was superb. I felt so good wth her Dealer's attention as we get in facilities was excellent. All personell gave us enough space to evaluate our final decision. Sales Rep. Gabby took the Dealer's attention as we get in facilities was excellent. All personell gave us enough space to evaluate our final decision. Sales Rep. Gabby took the time with no rush with us. Responded inmediately to all our remarks and needs. Summary EXCELLENCY. More
by Fernando Gomez Blassino
Other Employees Tagged: Rick Bayon
September 23, 2017
Disingenuous Dealer My daughter purchased a Mazda 3 Turing from this dealership. This is her first time purchase and the finance manager who initially took care of the My daughter purchased a Mazda 3 Turing from this dealership. This is her first time purchase and the finance manager who initially took care of the matter was borderline rude. He openly told my daughter and my wife it was "very frustrating" for him to help us. GSM intervened and took care of the matter. However, now she wanted to buy an extended "Mazda Extended Total Confidence" warranty. After many phone calls and back and forth the Sales Manager agreed to a price. When she went to purchase the warranty the whole story changed. They offered a 3rd party warranty. When she inquired on why Mazda warranty was not offered as negotiated, his response was Mazda "does not offer any extended warranty". That is a false statement. Mazda like all manufactures do offer warranty. They may want to sell 3rd party warranty for heavy markup purposes. For a representative of a manufacturer to even deny selling the company warranty shows their lack of confidence in the product they represent and sell. Never ever will buy a vehicle from this dealer again More
by Chels93
Other Employees Tagged: Hass and Nafter
April 29, 2017
Amazing! I found a Miata I fell in love with on CarGurus and messaged Gabby. She helped me out for a few days straight and did everything in her power to make I found a Miata I fell in love with on CarGurus and messaged Gabby. She helped me out for a few days straight and did everything in her power to make it possible for me to purchase my Miata. She responded to her texts immediately which was very impressive! More
by Sayna Monadjemi
Other Employees Tagged: Tony
April 26, 2017
Awesome service I went into Mazda to get my boyfriend a Mazda 6 & 3 days later I came to get mine. It's all because of Gabby's excellent customer service. She was so I went into Mazda to get my boyfriend a Mazda 6 & 3 days later I came to get mine. It's all because of Gabby's excellent customer service. She was so knowledgeable and patient the whole process was a breeze. She was extremely helpful and we both walked out with new cars same day. I couldn't ask for a better experience. Thanks Gabby! More
by Jelani
April 24, 2017
Smooth same day process I came in just hoping to figure out the finances in owning a mazda cx-5 but luckily was able to start immediately and got the car that same day. I giv I came in just hoping to figure out the finances in owning a mazda cx-5 but luckily was able to start immediately and got the car that same day. I give huge thanks to gabby for helping with the process with as much as she could as her position. More
by Don Huynh
April 13, 2017
First time car buyer I cannot say enough about this dealership! They were so warm and personable. I will definitely be back to do business with Ryan and his "family." They I cannot say enough about this dealership! They were so warm and personable. I will definitely be back to do business with Ryan and his "family." They helped me understand everything I had questions about, because I was clueless about most of it. Ryan, the owner of the dealership, said something that really stuck with me. He said that the car business died a long time ago, and that he was in the "people business." You definitely stood out in my eyes! Thank you so much for all of your help. More
by Austinthejeepguy
Other Employees Tagged: Ryan Justice, Hoss!!!
April 07, 2017
Best experience!! Gabby was awesome. She helped us get the deal we wanted on our new truck. No hassle or high pressure. This was the experience we were looking for our Gabby was awesome. She helped us get the deal we wanted on our new truck. No hassle or high pressure. This was the experience we were looking for our sale. Fast turn-around on the paperwork too. We didn't want to be sitting in the dealer all day long. Thanks Gabby!!! More
by Kristen & michael
