Gabriel Hernandez | Page 2

We were to 4dealerships and your company was the only one to be within my budget Thank You to be within my budget Thank You More

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I have been looking for a used car for almost two months, it was such a painful experience dealing with so many different car dealers and all the different salesman's personalities, I was about to throw in t it was such a painful experience dealing with so many different car dealers and all the different salesman's personalities, I was about to throw in the towel until a friend recommended Novak Motors to me and it was the Best advice I received. The whole team, including management were the friendliest most caring people especially Gabe Hernandez who sold me my car, what a true gentleman and a stand up guy, everyone should ask for him when they call or walk into the showroom to be as lucky as I was. There were no hidden fees and he explained everything perfectly. All the cars were inside and looked absolutely perfect. If you need a car check out NOVAK Motors you won't be sorry! I highly recommend them and will definitely go back there when we need another car. More

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Gabe, Frankie and Mike were fantastic! I NEVER write reviews but I just couldn’t let this opportunity pass. There was no pressure, no hassle and total transparency. I was most impressed by how honest th reviews but I just couldn’t let this opportunity pass. There was no pressure, no hassle and total transparency. I was most impressed by how honest they were. I could not be happier with the car they got me into! I cannot say enough great things about Novak and I will be recommending them to anyone that will listen. More

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I'm a bit late in writing this but I bought my 2018 chrysler 300 in May 2021. I was first amazed by the size of the place. It's a pristine warehouse sized building. Immaculately clean. My salesman wa chrysler 300 in May 2021. I was first amazed by the size of the place. It's a pristine warehouse sized building. Immaculately clean. My salesman was Gabe. He let me wander around on my own to browse their inventory. When I was ready to ask questions, he had all the answers. A fine gentleman and salesman Gabe is. I drove home that day about 2 hours later with new plates and financing thru Capital One, all provided at Novak Motors. Thanks again Gabe. More

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Best car buying experience I have ever had. No Pressure and No Nonsense. No hidden fees or surprises. Scott Misino was incredibly helpful and made sure the vehicle was the right fit for our family. I would and No Nonsense. No hidden fees or surprises. Scott Misino was incredibly helpful and made sure the vehicle was the right fit for our family. I would highly recommend Novak Motors for your next purchase! More

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We had the best car shopping experience in our adult lives in purchasing a car from Novak in Farmingdale! lives in purchasing a car from Novak in Farmingdale! More

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Really great service, knowlegable staff, Scott Misino is perhaps the best sales associate I have ever dealt with, 2018 Jeep Wrangler Saharah 1 owner car as described in ad no gimmics , no pressure, the real perhaps the best sales associate I have ever dealt with, 2018 Jeep Wrangler Saharah 1 owner car as described in ad no gimmics , no pressure, the real deal. I am extemely happy and I am a tough customer to deal with. More

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Mike frank and Jerry were all gentlemen and helped me to get a great deal all stand up guys the cars are all clean there get a great deal all stand up guys the cars are all clean there More

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This place went down hill. BUYER BEWARE. Originally This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile This place went down hill. BUYER BEWARE. Originally went to Novak 5 years ago. I was extremely impressed with their model. High quality low mile vehicles. Upfront pricing, no pressure no BS. I worked with sales person Anna and ended up trading in a Pilot and a wrangler foe 2 grand Cherokees. Trade in values were awesome. Condition of new cars awesome. Service awesome. Frank in financing awesome. I referred them multiple times to famiky and friends and even received $75 checks when they bought vehicles. 3 Grand Cherokees, 1 Ram pickup , Subaru and a wrangler. All good right. Fast forward. Sunmer 2021 I am looking to trade in a wrangler for another grand Cherokee. I call Anna’s phone. Some stranger picked up and tells me she is away from phone and to come in. We go to dealer only to find out that Anna no longer works there. There are no prices on the cars. Inventory is sparse, not top notch and service was non existent. We sit around for 30 min waiting to speak to manager (Mike) who never came out of his office and we leave. I went back again a week later only to find out that the sales person we talked to (matt) was no longer there. Hmm. I asked to speak to manager (mike). Once again. No one in the office or in the entire place and he could not be bothered. I ended up picking out a grand Cherokee salesman in training on floor and wanted to leave a deposit until i could bring wrangler in for appraisal. I was told $1000 deposit was non refundable if i did not like trade in value. so i left and said i woild come back with wrangler. a week later came back with car. Yet another Salesman (gabe) asked me what I needed. I told him i was there for an appraisal. He asked if i had an appointment. Once again, not a sole in the place and i told him no. He said they dont do appraisals until i pick out a vehicle. I told him that i did and he said well we don’t do appraisals until we have contracts signed on new vehicle. I told him. How can i make a decision until i know what my trade is worth i cannot believe what a run around i was getting and I left in disgust. These guys are now just as bad as most orher dealers and will never go back. More

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I had a great experience buying a 2018 Dodge Durango from Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clea Novak motors. I would highly recommend them to anyone who is looking for a top of the line used car or truck. All the cars and trucks are super clean. The staff was awesome and very easy to deal with. No pressure at all. I wanted a certain truck and I was driving it that same day. No issues and no problems. Five star all the way around.. More

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