Fred Olson | Page 18

Very happy with the customer service when going to have my 5,000 mile check up done on my Prius. I didn't buy my Prius from LHM but they were still happy to take my car in for it check up. Thank you Fred my 5,000 mile check up done on my Prius. I didn't buy my Prius from LHM but they were still happy to take my car in for it check up. Thank you Fred for your friendly service. I will be back for my next service. Also like being able to make my appointment online. More

Helpful 0

Report | Print

I am very pleased with my experience with Liberty, I love being able to go up there any time and get a free car wash also. They are always very professional and nice when I go in. Thank you for your time, being able to go up there any time and get a free car wash also. They are always very professional and nice when I go in. Thank you for your time, Julie Chadwick More

Helpful 0

Report | Print

Jacob Ford was my first contact. He helped fix a rear windshield wiper on our Lexus and we were impressed by his overall professionalism and friendliness. Big Jim, Shaun and Jeff and Nathan made the Cos windshield wiper on our Lexus and we were impressed by his overall professionalism and friendliness. Big Jim, Shaun and Jeff and Nathan made the Costco sales experience one to remember. Fred is spot on the best service tech in the city. Kudos to everyone at Larry H. Miller Liberty Toyota for taking the time to really make a difference. More

Helpful 0

Report | Print

Great! Great! Great! Can not say enough about the srvice department. I received a warm welcome. Processed and service done quickly. Then on my way with a clean car. Thanks Again! department. I received a warm welcome. Processed and service done quickly. Then on my way with a clean car. Thanks Again! More

Helpful 0

Report | Print

Our 2011 RAV4 had a whine in the drive train ever since we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car out for a test drive along with technician Chad but said they could not hear the whine. I took the car out for a test drive along with Chad and he said he could hear the whine at forty miles per hour. Chad said he would put the car on the rack to determine exactly where the noise was coming from. Fred called me and said Toyota had agreed to put in a new transmission. The whine is gone and my wife and I are extremely happy with our RAV4 and very pleased with the service at Liberty Toyota. More

Helpful 1

Report | Print

The entire staff was exceptionally helpful throughout the entire maintenance process, from my initial scheduling all the way through to completion of all servicing. In particular, Fred provided sound advice entire maintenance process, from my initial scheduling all the way through to completion of all servicing. In particular, Fred provided sound advice, and helped me develop a plan for continued preventive maintenance in order to keep my Camry running smoothly. When maintenance is needed I feel that my vehicle is in good hands and I look forward to continuing to work with Larry H. Miller Liberty Toyota for my servicing needs. More

Helpful 0

Report | Print

This visit was by far the best visit to get work done on my car ever! From the first phone call to driving off the lot, it was great customer service! I spoke with Mr. Fred Olson on the phone on Wednesday my car ever! From the first phone call to driving off the lot, it was great customer service! I spoke with Mr. Fred Olson on the phone on Wednesday regarding purchasing new tires for my Scion XA and also having an oil change. He was very helpful when it came to brand of tires, and giving me the price breakdown. He scheduled me the next day for service and was very prompt at answering my questions. My wait was very short when I came to the dealership. I was greeted by Jacob (?), Bryson, and Fred. I was also very impressed that Mr. Olson knew who I was as soon as I came in!! Great service! Bryson provided great service from start to finish. He was quick and efficient when servicing the vehicle. Bryson was so friendly and made me very confident in his work. This was the first oil change in years that I came away from the service that my car did not make noise or shake. The car rides so smooth now and I will definitely be back to have work done by Bryson. I would recommend this service to any one of my friends who live in the area! Very honest, impressive, and friendly. Thanks again for everything!! More

Helpful 0

Report | Print

Car in for service, serviced while I waited, great waiting area and staff kept me informed of service progress. Car serviced as scheduled with minimal wait time. waiting area and staff kept me informed of service progress. Car serviced as scheduled with minimal wait time. More

Helpful 0

Report | Print

Fred Olson has always been very friendly and helpful. He greets me with a smile and makes my visit a pleasant one. The service is completed quickly and I am back on the road with a clean and serviced vehic greets me with a smile and makes my visit a pleasant one. The service is completed quickly and I am back on the road with a clean and serviced vehicle. Thanks Fred, Lance More

Helpful 0

Report | Print

Fred provided excellent customer service. He was very up-front over the phone about what the cost of the service would be over the phone so there were no surprises when we came back to pick up the vehicl up-front over the phone about what the cost of the service would be over the phone so there were no surprises when we came back to pick up the vehicle. More

Helpful 0

Report | Print