Franklin Miranda
Franklin Miranda at San Antonio Dodge Chrysler Jeep Ram
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Franklin Miranda | Page 2

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Franklin Miranda

April 16, 2024

Dealership Rating
Employee Rating

The team was good, I had an awesome experience with them. Would definitely recommend people to go here. More

by derikmorales
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Wells , Corey Pearson

Apr 17, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Derik, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 12, 2024

Dealership Rating
Employee Rating

Everyone that we interacted with was friendly and kind. Samantha explained everything along the way. Our vehicle was clean when we picked it up, and Samantha showed us all of the electronic gadgets, which More

by dtprocknow320
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Samantha had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 12, 2024

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Employee Rating

Everyone did a great job. Shout out to Kyle and the team for giving an amazing buying experience. Second to none! More

by tylerpirson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Curtright, Brian Wells

Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to hear that Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 12, 2024

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Employee Rating

Was greeted at the door by Amador Juarez and Yvette, they walked me through the whole process answered all my questions, came up with some for me to ask, and even offered to pick me up something from the gas More

by justinemarks84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Justine, it's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2024

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Employee Rating

I really enjoyed being there. Had good conversation. Jayland was very friendly. Explained to me what I needed to learn about the car I was getting. More

by albertsbeverly73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylen Murray

Apr 12, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Beverly, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 09, 2024

Dealership Rating
Employee Rating

Super good and very responsive to answer thing I asked or needed! I definitely will send more clients to them. More

by antraviagreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Galvan

Apr 10, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 09, 2024

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Employee Rating

Saleman was not helpful in leeting ne take the car home, the jeep had a broken signale light glass saleman or the dealer would not fix it for me they said i take as is i would like for the dealer fix it now More

by imrconser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

April 09, 2024

Dealership Rating
Employee Rating

When i picked the the car the zeep had a broken signale light glass and the jamador said they wouldnt fix it take as is he said, he wouldnt show me how to work the winch and didnt want to show me how to t More

by imrconser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 13, 2024

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

March 19, 2024

Dealership Rating
Employee Rating

San Antonio Chrysler Dodge Dealership is a horrible place the working people's are always misleading saying going to do the right things and they don't. The finance person keeps missing up my paperwork. And More

by FERNANDOMONCADA
Recommend Dealer
No

Other Employees Tagged: Franklin Miranda

Mar 22, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Fernando, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

March 14, 2024

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Employee Rating

The team was amazing and very helpful. This was a very smooth car buying experience. Thank you! More

by The Duck Queen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh, Randle Harrelson

Mar 15, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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