Frankie Martinez | Page 15

Whata fantastic experience Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to ser Working with Frankie was an awesome experience. He is extremely cordial and courteous. Never any pressure and very willing to go out of his way to serve us and our needs. I bought my car from him a year ang and 3 months ago my husband bought a car from him. I also recommended a friend and she bought a new care. By far my best experience ever buying a car. I would highly recommend this dealership. More

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My first Hyundai Great shopping experience buying my first car. No pressure, got the opportunity to look around and view different cars. Everything was completed in a Great shopping experience buying my first car. No pressure, got the opportunity to look around and view different cars. Everything was completed in a timely manner. Loving my first car and have no regrets on the amazing deal I received during the Hyundai holiday sale! More

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Awesome experience Really easy going friendly customer experience, Frankie did a great job, answered all my questions and I love my sonata! So many great things about it Really easy going friendly customer experience, Frankie did a great job, answered all my questions and I love my sonata! So many great things about it! Also Juan his manager made me feel very comfortable and made sure I was taken care of. Definitely recommend everyone if they are in the market More

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Great team @ Universal! I walked in 10 mins before closing and since I was from out of town I was really wanting to get a new ride for my husband to surprise him for Christma I walked in 10 mins before closing and since I was from out of town I was really wanting to get a new ride for my husband to surprise him for Christmas! I was lucky that Frankie was the one to help me. Never once did I feel pressured to buy or pressured to hurry up. They stayed until after midnight and my husband got the best Christmas surprise ever! I highly recommend Universal Hyundai. Wish I lived closer (4hrs away) so we can do service through them. I may make still make an effort to bring it here for routine service! Love you Frankie. I feel like part of the family! More

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Good dealer and good Seller! I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my f I had a good experience at this dealer, Peter was my attentive, friendly and answered all my questions regarding my purchase, I will recommend to my friends to buy your next car in Universal Hyundai with the advice of Peter the best! More

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Customer Service I'm a firm believer in customer service! Frankie Martinez gave me exactly that. He made my experience excellent. He did not make me feel like a num I'm a firm believer in customer service! Frankie Martinez gave me exactly that. He made my experience excellent. He did not make me feel like a number! I definitely recommend him to anyone who is looking for that kind of service!!! More

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GREAT BUYING EXPERIENCE My car buying experience was GREAT! Frankie Martinez was very patient with making time there useful and pleasant. I like that also his manager Juan Co My car buying experience was GREAT! Frankie Martinez was very patient with making time there useful and pleasant. I like that also his manager Juan Colon was very nice and made my time very comfortable. ABSOLUTELY will recommend people to purchase there cars at UNIVERSAL HYUNDAI More

by SANDRAFATMIL Verified Customer Verified Customer

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Very perfional . Great bunch of sales people. Would recommend to friends and family. Great pricing and looking forward to buy a new truck for my wife. Loving going the Great bunch of sales people. Would recommend to friends and family. Great pricing and looking forward to buy a new truck for my wife. Loving going there every time I'm in Florida. More

by EDDIEM156 Verified Customer Verified Customer

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It was excellent I don't have anything negative to said. The treatment Of the guys were excellent. Also when I don't get the suv that I expected cause the price was To I don't have anything negative to said. The treatment Of the guys were excellent. Also when I don't get the suv that I expected cause the price was To expensive for me. I get a very nice unit that I like so much. More

by GLO_ED08 Verified Customer Verified Customer

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Car Purchase When we first came in to the dealership, I was a bit overwhelmed by the shear size of the operation and staff. However, we never felt like a number. When we first came in to the dealership, I was a bit overwhelmed by the shear size of the operation and staff. However, we never felt like a number. We were treated as well as when we have dealt with much smaller Hyundai dealerships. All staff members were professional, cheerful and helpful. We never felt pressured at any time. We wanted a particular color of car with specific options. Universal did not have one on the lot. However, the staff went above and beyond to find us what we wanted...and had it at the dealership later the same day. Even after the sale, our salesperson Ozzie has gone above and beyond to answer questions. This is our fifth Hyundai and I have no desire to drive anything else. More

by LINDQUISTMA Verified Customer Verified Customer

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