Frank "The Tank" Walsh | Page 6

Exceptional Service Frank (nickname is Tank) emailed me after I posted an ad to sell my car online. Shortly after I called him back and we figured out how he might be abl Frank (nickname is Tank) emailed me after I posted an ad to sell my car online. Shortly after I called him back and we figured out how he might be able to take a look at the car during the week given both our busy schedules. My wife happens to work fairly close to Pappas Toyota so I just gave her the car for the day and he drove to her work to give the car a test drive and assessment (returned in perfect condition BTW). After coming to a verbal agreement about what they were willing to pay for the vehicle, I broke the news to Frank that I was still waiting for a new car to arrive. Frank continued to work with me and ensured me his offer would still be good for whenever my new car arrived (took about 1 week since our initial arrangement). In the end Frank when my new car arrived, Frank followed through as promised and maintained good communication throughout the entire sales process - keep in mind I didn't buy a car here, rather I was just selling mine. Frank arranged for transportation for me to get back home and just made everything run so smoothly for the actual handing over of the car to the signing of all the paperwork and collecting a check. Once again, I was really impressed by the level and quality of service I received. Also, Pappas provided a very fair offer given the convenience and their level of customer service - both of which absolutely blew my experience with lou fusz Toyota out of the water. More

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Tank and Angelo were exceptional employees. I would highly recommend them and the dealership to anyone! They were patient and willing to answer all of my questions. highly recommend them and the dealership to anyone! They were patient and willing to answer all of my questions. More

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The employees at Pappas are amazing! They all seem to really care about taking care of each customer. I bought a new car at a different dealership a few years ago and it was an awful experience. I was bl really care about taking care of each customer. I bought a new car at a different dealership a few years ago and it was an awful experience. I was blown away by Pappas not only by the selection of vehicles, but also how knowledgeable the sales people are as well as the finance team. Frank was extremely welcoming and accommodating. Tim Reagan handled the finance part and he was awesome and went over every detail with us. They go over the car with you at the end too so you know how everything works and how to make the best of the new car. The overall experience was above and beyond what I expected. I highly suggest going to Pappas if you're looking for a new car! More

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I was looking to purchase a used car. No pressure just answer my questions, do some research, give me advice and a good price. Our salesman was exactly what we were looking for. Thumps up to the entire te answer my questions, do some research, give me advice and a good price. Our salesman was exactly what we were looking for. Thumps up to the entire team. I have always had a great experience with this dealership. Will be back next summer to buy another one. Thanks for being there Pappas! More

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Frank Walsh was great! He made trading in my leased vehicle and transitioning to the truck of my choice seemless. Everyone at the dealership was unbelievably friendly and was generally concerned with m vehicle and transitioning to the truck of my choice seemless. Everyone at the dealership was unbelievably friendly and was generally concerned with my experience. I would highly recommend this dealership to anyone interested in purchasing a new or used car. I love my new 4-Runner! More

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Frank was great! He found us the car we wanted for a great price! The time at the dealership was quick and we were on the road in no time! great price! The time at the dealership was quick and we were on the road in no time! More

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