Frank Steffen JR | Page 7

Frank and Qasim took care of me well. The transaction was seemless and the pickup from Cleveland Airport was great. The service was first class. Recommend them highly. seemless and the pickup from Cleveland Airport was great. The service was first class. Recommend them highly. More

Helpful 0

Report | Print

I worked w/ Frank Steffen, Jr, and the entire purchase went very smoothly. I was purchasing a car in Ohio, but am from Vermont. Frank was very communicative and we worked everything out via email and a went very smoothly. I was purchasing a car in Ohio, but am from Vermont. Frank was very communicative and we worked everything out via email and a few phone calls in advance. Nick Bernard from the dealership picked me up at the Cleveland airport and took me to the dealership (about 10 minutes away). He was kind and professional, and a careful driver. At the dealership, I signed the paperwork, and I was on my way in about an hour. Everyone was professional and polite. I would absolutely work w/ Frank Jr. and this dealership again. It was a great experience. More

Helpful 0

Report | Print

The service was excellent from the moment I emailed the dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank ema dealership about my interest in a vehicle. I had not bought a car in several years and Frank and his son Frank Jr made the experience easy. Frank emailed me with quotes and answered all of my questions-which I had several of. Frank also called me when he felt the answers would be communicated more effectively. The red carpet continued when I arrived at the dealership and met Frank Jr. He explained the process to me and was extremely knowledgeable about the vehicle I wanted. He was very kind and I never felt pressured or rushed to make a decision. I recommend this dealership and particularly this father and son duo to anyone that wants the optimum car shopping experience. More

Helpful 0

Report | Print

Dealership was very attentive to my needs and was able to trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search trade another dealer for a vehicle that met my requirements. Frank Steffen Jr. was the only salesperson that promptly called me back during my search for a new car. More

Helpful 0

Report | Print

Having Frank JR as my sales contact is an absolute pleasure. It's very easy to see how he got that from his Father the GM. Had it not be for his Father's allocation, I wouldn't even been able to have pleasure. It's very easy to see how he got that from his Father the GM. Had it not be for his Father's allocation, I wouldn't even been able to have my beautiful Boxster GTS 4.0. Frank JR made the dealer process extremely easy. I have bought many new cars in my life and I must say this experience was the most efficient I have encountered. After meeting Frank JR I thought He was in the auto sales profession at least ten years due to His knowledge, only to find out it was just a matter of months. If He is not a GM himself someday something is very wrong. Thank You again Frank and God bless. More

Helpful 0

Report | Print

Frank Jr. is very knowledgeable, honest, diligent and responsive. We had an excellent experience from start to finish. He followed up promptly on all of our questions and looked after our car as if it w responsive. We had an excellent experience from start to finish. He followed up promptly on all of our questions and looked after our car as if it was his own. More

Helpful 0

Report | Print

Frank Jr made the car purchasing process simple and stress-free. He was very patient and thorough with explaining the car, and ensuring the process went quick and smoothly. I highly recommend working w stress-free. He was very patient and thorough with explaining the car, and ensuring the process went quick and smoothly. I highly recommend working with Frank Jr. More

Helpful 0

Report | Print

Maggie was professional, courteous, and found me my dream car! Go see her at the North Olmsted dealership and let her make your dreams come true! car! Go see her at the North Olmsted dealership and let her make your dreams come true! More

Helpful 0

Report | Print

I’m sultan and I loved working with Frank and Qasim. Frank is suck a kind hearted person and actually cares about the customer compared to other dealerships. He treated my like family and will tell frie Frank is suck a kind hearted person and actually cares about the customer compared to other dealerships. He treated my like family and will tell friends to come and see frank if I could give 100 stars I will. Thank you Frank and Qasim. More

Helpful 0

Report | Print

Frank jr is a pleasure to work with, down to Earth and not pushy. He is off to a great start in the business.There were some additional items that needed attention and he was prompt and attentive. not pushy. He is off to a great start in the business.There were some additional items that needed attention and he was prompt and attentive. More

Helpful 0

Report | Print