Frank Poartfleet
Frank Poartfleet at AutoMax Ocala
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Frank Poartfleet | Page 2

Buyers Assistant

AutoMax Ocala

1918 SW 17th Street
Ocala, FL 34471

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Frank Poartfleet

July 19, 2023

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Employee Rating

Our family has bought several cars from AutoMax in Ocala in the past. Every time the experience has been incredible. My parents recently went to Automax in search of a large luxury vehicle. My mom has been More

by srdingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

AutoMax Ocala responded

Thank you for the kind words for Frank and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your parent's new car! All of us at AutoMax Ocala are glad to have them as a customer. The Sales Team at AutoMax Ocala

July 06, 2023

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Employee Rating

Need to check cars for nessasary items lilt jack equipment I had no lug or jack wrench didn’t find out until I was beside the road with a flat tire More

by SHEILABLAIR12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Annette Evangelista

Jul 12, 2023

AutoMax Ocala responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at AutoMax Ocala

June 19, 2023

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This is my third car deal with AutoMax. Each time I have felt comfortable and not pushed. Worked with Frank for the first time. Listened to my requests and was personable. Very knowledg More

by ScottyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Caputo

Jun 20, 2023

AutoMax Ocala responded

Thanks, Scotty! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

June 12, 2023

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Employee Rating

Everyone was friendly from start to finish, my granddaughter Samyah is truly happy with her 1st vehicle. More

by SAMYAHROTHER117
Recommend Dealer
Yes

Other Employees Tagged: Frank Poartfleet

Jun 13, 2023

AutoMax Ocala responded

Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

June 11, 2023

Dealership Rating
Employee Rating

Like the vehicle. . the TIRES are very worn out.. asked about new tires they No.. More

by mkschub51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan Caputo

Jun 15, 2023

AutoMax Ocala responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at AutoMax Ocala

May 17, 2023

Dealership Rating
Employee Rating

The dealership is fine, but it is the people working for the dealership that makes the difference More

by NIFTYJEWEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annette Evangelista

May 18, 2023

AutoMax Ocala responded

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

April 17, 2023

Dealership Rating
Employee Rating

Very fast and efficient. Good Service No Friendly service well functioning system Ok More

by MIAMYDRAGONFLY
Recommend Dealer
Yes

Other Employees Tagged: Frank Poartfleet

Apr 17, 2023

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

April 16, 2023

Dealership Rating
Employee Rating

Quick and smooth purchase of a purchase. This is our third vehicle purchased from them. More

by BLAKE.ROWLES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Caputo

Apr 16, 2023

AutoMax Ocala responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congrats on your new vehicle and thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

April 13, 2023

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Employee Rating

No pressure, no hassle! Genuine and knowledgeable. Quick and efficient. Super easy experience. Would definitely recommend to others. More

by leegilligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith

Apr 14, 2023

AutoMax Ocala responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

March 27, 2023

Dealership Rating
Employee Rating

Sales staff were friendly, knowledgeable, patient. Process was fast and easy. Love my new car. Third car that I have purchased for my family from here. More

by wilsond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith

Mar 27, 2023

AutoMax Ocala responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

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