Frank Muto
Frank Muto at BMW of Devon
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Frank Muto

New Car Sales Manager

BMW of Devon

20 Lancaster Ave
Devon, PA 19333

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4.8
124 Reviews

I’ve worked within the BMW brand since 2010 and Sloane BMW of Devon since 2014 when we took the store over. I have always strived for the best in a customer experience. In today’s world price can be gotten almost anywhere, but having someone go the extra mile, myself and our team can provide. I’ve been driving BMW since 2008 with the purchase of a E46 M3, this was after driving a brand new E90 V8 2008 version. I purchased it as a CPO and couldn’t have a better ownership experience. Since then I have owned many BMW’s including E46 M3, E60 550i Sport, E90 335i, M235i, 340i, M3, X3M & 2 M5's !!!! All these cars were awesome and loving my most recent M5 acquisition. My picture is from Aruba, the happy island that I highly recommend if you are looking for a get-away! If there’s anything I can do for you in the BMW world please let me know and if you are enjoying your BMW from us please leave some feedback!

Dealership Experience

10 yrs, 3 mos

Industry Experience

24 yrs, 10 mos

Languages Spoken

English English

4.8

124 Reviews

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124 Reviews of Frank Muto

May 03, 2024

Dealership Rating
Employee Rating

Brian was great to work with on the purchase of my i5. He was friendly, knowledgeable, transparent, and diligent. Highly recommend him and his Sales Manager Frank Muto. More

by bdoc88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Ferguson

May 03, 2024

BMW of Devon responded

We're so glad to know that Brian and Frank provided a great buying experience for your i5 at BMW of Devon. Thanks for the recommendation, we appreciate it! Enjoy your new ride!

April 30, 2024

Dealership Rating
Employee Rating

Brian and Frank did an amazing job of tracking down a very rare car model for me. The car arrived on time and is absolutely beautiful. This is the second car we’ve purchased from Brian, and he’s easy to More

by AmyLB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Ferguson

Apr 30, 2024

BMW of Devon responded

Amy, we're so glad to know that Brian and Frank were able to find the perfect car for you at BMW of Devon. It's wonderful that they've consistently provided a professional, easy-going experience. Enjoy your new ride!

April 02, 2024

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Employee Rating

Excellent in all phases from sales to services ! !! Employees are polite and helpful at all times More

by hstanley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 02, 2024

BMW of Devon responded

Thank you for leaving BMW of Devon a five-star review! We are happy to hear that our team was polite and helpful. Have a great day!

February 13, 2024

Dealership Rating
Employee Rating

From the moment I entered the showroom, I never felt any pressure that they were trying to “sell me”. Were very patient and let the car sell itself More

by Greg Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davante Jordan

Feb 14, 2024

BMW of Devon responded

Greg, we're glad to know you had a pressure-free experience at BMW of Devon. We believe in letting our cars speak for themselves! Thanks for the positive feedback!

January 20, 2024

Dealership Rating
Employee Rating

Great service and team at BMW. Thank you Kerry for helping put the new M together. More

by Kevinw.sheehan
Recommend Dealer
Yes

Other Employees Tagged: Kerry Simmons

Jan 22, 2024

BMW of Devon responded

Kevin, thanks for the review! We are so glad to hear that Kerry delivered such a successful purchase experience. Drive safely, and we hope to see you again at BMW of Devon!

November 03, 2023

Dealership Rating
Employee Rating

Waited 2. 5 yrs for right brand/model to come along. My 2024 X5 50e was worth the wait. This is my first BMW, and I believe the best choice ever. BMW of Devon More

by Jeff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kerry Simmons

Nov 06, 2023

BMW of Devon responded

Thanks for the glowing review, Nancy! We're thrilled to hear that Frank, Kerry, and the team at BMW of Devon ensured your car-buying experience was a huge hit. It's our goal to ensure each customer feels accommodated throughout the process and we wish you many happy miles ahead in your brand-new 2024 X5 50e!

Nov 03, 2023

Jeff responded

Kerry, Jeff had the DealerRater account so it came up under his name, unfortunately. But the review came directly from me. Nancy F

June 23, 2023

Dealership Rating
Employee Rating

Kerry Simmons was very helpful every step of the way. We appreciate what BMW Devon did for us. More

by Sheavener25
Recommend Dealer
Yes

Other Employees Tagged: Kerry Simmons

Jun 26, 2023

BMW of Devon responded

Thank you for leaving BMW of Devon a five-star review! We are thrilled that Kerry was so helpful and left a great impression. Congrats, and enjoy your new ride!

February 15, 2023

Dealership Rating
Employee Rating

The staff was very professional and their service was delivered as promised and on time. More

by tesser840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Walden

Feb 15, 2023

BMW of Devon responded

Thank you for stopping by to share your excellent experience at BMW of Devon!

February 07, 2023

Dealership Rating
Employee Rating

Great experience. Kerry was very helpful. Sat with us and went over everything in the car and contacted me thereafter to see if I had any further questions or anythi More

by Kathyzerman
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Simmons

Feb 07, 2023

BMW of Devon responded

Thank you for the review, Kathy! We appreciate the kind feedback about Kerry and hope to see you again at BMW of Devon. Safe travels!

February 01, 2023

Dealership Rating
Employee Rating

I have had to purchase 11 replacement tires for my BMW over a 2 1/2 year.period. No one at Sloan BMW seems interested in helping me solve this problem. The car is basically unusable for anything more than More

by Thomas French
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2023

BMW of Devon responded

Thomas, customer service is our top priority, and it's upsetting to see we've given you the wrong impression. I sincerely apologize for the tire issues you've experienced, and I'd like to offer my assistance directly. I will search for your contact information, but in the meantime, please give me a call at your convenience. Thank you, Kevin Ciccariello - Service Manager - (484) 581-7341

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